Perforce Software, Inc.

Puppet Enterprise

7.2 /10

What is Puppet Enterprise?

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

Company Details

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Puppet Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Puppet Enterprise.

85 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Puppet Enterprise?

9% Negative

4% Neutral

87% Positive

Pros

Respectful
Fair
Transparent
Security Protects

Feature Ratings

Average 83

Multi Tenancy

Systems Administration

Resource Availability

Configuration Management

Task Process Automation

Workflow Support

Agent or Agentless

Resource Definition

Scripting Support

Dynamic Scalability

Service Templates

Vendor Capability Ratings

Average 79

Ease of Implementation

100

Ease of IT Administration

100

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Puppet Enterprise Reviews

Gegi G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Effective Provisioning With Puppet Enterprise

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

With Puppet Enterprise, configuration and provisioning are made easy Management of running software is made easy

What is your favorite aspect of this product?

I like the ease of customizing Puppet Enterprise The software makes orchestration and management easy

What do you dislike most about this product?

Not ideal for people with no IT backup education

What recommendations would you give to someone considering this product?

Since Puppet Enterprise meets our needs, I recommend it fully more so for orchestration as it has all we need.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Erlon S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2021

Keeps your environment reliable and reproducible!

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

Its stability. I've been using Puppet for almost 10 years now and every deployment I've done still stable and reliable. Even on companies I don't work anymore, they still using the setups I've configured.

What is your favorite aspect of this product?

Puppet enterprise has created an approach they call "Roles and Profiles method). It is not mandatory its usage, but by using it, you achieve a level of organized configuration management that makes you abstract a bunch of resources in a smart way.

What do you dislike most about this product?

Actually it is not my complain, but I've been listening that from several people. Puppet is more complicated than other configuration management tools. Probably it is easy for me because when I decided to use it, I attended all official trainings from Puppet Enterprise then I believe I did at the right way, so I didn't suffered that much with some Puppet peculiarities.

What recommendations would you give to someone considering this product?

Go deep on Puppet documentation (which in my opinion could be a bit better). Puppet is not an easy software at first. So don't hesitate in spending several days studying it before starting to use. But once you are confident enough, your daily basis work will be way simpler and reliable.

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Mayara G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Poor documentation but community helps a lot

Likeliness to Recommend

8 /10

What differentiates Puppet Enterprise from other similar products?

Good support.

What is your favorite aspect of this product?

Several communities modules and the ability to creates your own

What do you dislike most about this product?

Poor documentation

What recommendations would you give to someone considering this product?

Make a good POC before start

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Puppet Enterprise

What is Puppet Enterprise?

Company Details

Need Assistance?

Puppet Enterprise Ratings

85 Likeliness to Recommend

94 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Puppet Enterprise?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Tenancy Software works in tandem with hosting system and the management of the multiple systems running in the same environment with appropriate levels of segregation.

Systems Administration Tools allowing the systems administration of multiple servers through a single tool, to reduce repetitive task execution.

Resource Availability Orchestration/Provisioning software must be able to allocate resources for new server requests so that compute, memory and storage is not over-provisioned.

Configuration Management Tracking of server configuration and configuration changes.

Task Process Automation Automation of tasks and processes of the Orchestration/Provisioning software without systems administration intervention.

Workflow Support The ability to incorporate pre-defined workflows into provisioned servers.

Agent or Agentless The orchestration, provisioning, deployment and management of servers being done with or without a software agent.

Resource Definition The systems administrator defines resources needed for the new server definition, which is processed and deployed by the Orchestration/Provisioning software.

Scripting Support Support for systems scripting languages such as Python and Java to further automate operating systems level tasks.

Dynamic Scalability Ability to scale servers up or down, depending on resource requirements. This activity may be automated, triggered by conditions, or be completely manual.

Service Templates Templates for standard server configurations, to allow for expedited provisioning and deployment of standard server types.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Puppet Enterprise Reviews

Gegi G.

Effective Provisioning With Puppet Enterprise

Likeliness to Recommend

Pros

Erlon S.

Keeps your environment reliable and reproducible!

Likeliness to Recommend

Pros

Mayara G.

Poor documentation but community helps a lot

Likeliness to Recommend

Pros

Feature Ratings

Multi Tenancy

Systems Administration

Resource Availability

Configuration Management

Task Process Automation

Workflow Support

Agent or Agentless

Resource Definition

Scripting Support

Dynamic Scalability

Service Templates

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Business Value Created

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features