Poppulo Customer Reviews 2024

Poppulo

8.2 /10

What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details

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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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0 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

83 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

4% Negative

7% Neutral

89% Positive

Pros

Respectful
Helps Innovate
Includes Product Enhancements
Security Protects

Feature Ratings

Average 79

Single Sign-On (SSO)

Newsletter Creation

Intranet

Pulse Surveys

Application Integration

Rewards Recognition

Employee Directory

Instant Messaging

Emergency Notification

Surveys and Polling

Mobile

Vendor Capability Ratings

Average 75

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Poppulo Reviews

Beth B.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Great for Newsletters

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

I have not used similar products to compare to.

What is your favorite aspect of this product?

The Backpage feature for Newsletters, The ability to upload files that can be downloaded by the user via a link, and the usability of creating and saving queries for distribution lists.

What do you dislike most about this product?

That you cannot move an email or newsletter to another folder once it has been sent. That you have to flip back and forth between the tabs to move sections in a newsletter.

What recommendations would you give to someone considering this product?

Think through how you want to organize your metrics. That will drive your folders.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Al T.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Great product that provides a lot of value!

Likeliness to Recommend

8 /10

What differentiates Poppulo from other similar products?

It makes sending emails internally to a large group of people a breeze.

What is your favorite aspect of this product?

How easy it is to send emails out to my peers.

What do you dislike most about this product?

The formatting of the text within the emails can be a bit cumbersome at times.

What recommendations would you give to someone considering this product?

Get your email formatted the way you want it to look and then copy/paste.

Pros

Security Protects
Reliable
Performance Enhancing
Efficient Service

Adam P.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Great tool for creating and distributing content

Likeliness to Recommend

8 /10

What differentiates Poppulo from other similar products?

Poppulo has a lot of features and we're discovering and learning to use more and more every day.

What is your favorite aspect of this product?

It's generally easy to use and quick to create and share content with large and varied groups.

What do you dislike most about this product?

There are definitely some areas for improvement, but it seems this has been acknowledged in the company's innovation strategy.

What recommendations would you give to someone considering this product?

If you can accept a few clunky and nuanced features, this is a great tool for internal communications.

Pros

Client Friendly Policies
Acts with Integrity
Friendly Negotiation
Helps Innovate

Cons

Slower Product Innovation
Less Efficient Service

Poppulo

What is Poppulo?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Poppulo Ratings

83 Likeliness to Recommend

93 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Poppulo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Newsletter Creation Ability to create and distribute company newsletters to employees.

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Instant Messaging Real-time, text-based communication between two or more people

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Surveys and Polling Ability to survey employees and gather feedback.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Poppulo Reviews

Beth B.

Great for Newsletters

Likeliness to Recommend

Pros

Al T.

Great product that provides a lot of value!

Likeliness to Recommend

Pros

Adam P.

Great tool for creating and distributing content

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Single Sign-On (SSO)

Newsletter Creation

Intranet

Pulse Surveys

Application Integration

Rewards Recognition

Employee Directory

Instant Messaging

Emergency Notification

Surveys and Polling

Mobile

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of Customization

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training