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Pinpointe Logo
Pinpointe On-Demand, Inc.

Pinpointe

Composite Score
7.8 /10
CX Score
8.1 /10
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Pinpointe
7.8 /10

What is Pinpointe?

Pinpointe’s cloud-based email marketing system empowers business (“B2B”) marketers to target and personalize their communications based on prospects behavior, interests and characteristics. Pinpointe helps marketers nurture and deliver more quality opportunities to the sales team and analyze results with reduced marketing effort.

Company Details

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Pinpointe Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

96 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pinpointe?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Sales Intelligence & Conversion Rates

100

Contact Database

100

Text Messaging

100

Dynamic Content

100

Surveys and Polling

100

Email Templates

92

Campaign Management

92

Mobile Optimized

91

Email Delivery

90

Content Authoring

90

Auto-Responders

90

Vendor Capability Ratings

Average 87

Ease of Customization

94

Usability and Intuitiveness

93

Availability and Quality of Training

91

Business Value Created

90

Product Strategy and Rate of Improvement

89

Quality of Features

88

Ease of Implementation

86

Ease of Data Integration

84

Vendor Support

83

Breadth of Features

82

Ease of IT Administration

80

Pinpointe Reviews

Curtis B.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

“Versatile and complete program”

Likeliness to Recommend

9 /10

What differentiates Pinpointe from other similar products?

Pinpointe differs from other programs because of its good price that is profitable and also because of all the tools it offers.

What is your favorite aspect of this product?

Using Pinpointe, my organization is able to make income while while retaining customer information. As a result, we may make real improvements in our campaign using this information.

What do you dislike most about this product?

Aside from the fact that each contact is limited to one "segment," I haven't found anything negative to say about the system so far. Apart from that, Pinpointe has surpassed my expectations in every way.

What recommendations would you give to someone considering this product?

Pinpointe is a great alternative if you're already utilizing another service. An excellent product backed by exceptional service

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Client's Interest First

Agatka J.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Pinpointe, Versatile and Comprehensive!

Likeliness to Recommend

9 /10

What differentiates Pinpointe from other similar products?

Pinpointe is very easy to use and we do not have to learn any complex process or activities to understand their features. Our company needed service which can attend any issue or problem on our end and in this regard pinpointe helped us a lot and resolved all the issues immediately. Their results for email campaigns meet our standards and it is very easy to pull the statistics to get the satisfactory results with their amazing features.

What is your favorite aspect of this product?

Pinpointe has the best part that it allows many companies to generate profits and keep information about contact details at same time. It has comprehensive features for reporting that allow our team to make required changes to our campaign. Their customer service is exceptional and up to the mark. They have best supportive team which is available for our help any time. They immediately respond to our queries and help us in solving the problems.

What do you dislike most about this product?

Pinpointe has auto generated pdf which is not customizable and needs to be resolved so that we can easily customize it. There must be more functionality with the contact manager system. There must be the process through which we can master the automatic filing feature.

What recommendations would you give to someone considering this product?

Pinpointe has best and efficient workflows and also their document sharing is amazing. So, this is highly recommended software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sarah A.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An amazing tool to use

Likeliness to Recommend

9 /10

What differentiates Pinpointe from other similar products?

Pinpointe has helped me to solve the problems relevant to any business. it addresses the basic question of how can we do the best marketing of the products that we want to sell? It provides us with open-rate and click-rate percentages of our email marketing campaigns. I can also clean my data very seamlessly and update the information of subscribers.

What is your favorite aspect of this product?

Pinpointe offers an intuitive and powerful service that I as an unsophisticated email marketer was looking for. The analytics perfectly makes sense for me and the packages are also very competitive as compared to the rivals. The most favorite aspect of Pinpointe that I cherish is the pro and technical support that I instantly receive whenever I am needing them. They are very thorough and understanding.

What do you dislike most about this product?

The auto-generated portable document file is not customizable which should be. Apart from this single point any shortcomings of the tool and I appreciate every single service that they provide.

What recommendations would you give to someone considering this product?

I recommend this amazing tool to everyone out there! I did not face any sort of trouble in using it and a great deal of improvement has been observed in every task I did through this tool. It works wonders that is why it has left me bewildered and so will you once you try this product.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Client Friendly Policies