What is Paylocity?

Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.

Company Details


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Awards & Recognition

Paylocity won the following awards in the Benefits Administration category

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Paylocity Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paylocity.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

96 Plan to Renew

8
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paylocity?

2% Negative
11% Neutral
87% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Feature Ratings

Average 79

Regulatory Compliance

82

Self Service Portal

81

Benefits Administration

80

Payroll Integration

80

Contributions and Payment Tracking

78

User and Enrollment Management

77

Archiving and Reporting

76

Provider Management

76

Claims Management

74

Vendor Capability Ratings

Average 75

Breadth of Features

78

Business Value Created

77

Quality of Features

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Implementation

73

Ease of Data Integration

73

Vendor Support

73

Availability and Quality of Training

72

Ease of Customization

71

Paylocity Reviews

Joy N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Innovative and Intuitive

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

It offers a modern, all-in-one payroll/HR platform with strong employee-self-service tools, mobile access, on-demand pay, and newer functionality like spend management and AI assistants that set it apart

What is your favorite aspect of this product?

My favorite aspect is the employee self-service + mobile app: employees can access paystubs, time off requests, and schedules themselves, which reduces admin burden and improves transparency

What do you dislike most about this product?

The biggest downside is that some users find aspects of the UI (especially mobile/time tracking) less intuitive or slower to configure than they’d like, and pricing/implementation can be less transparent.

What recommendations would you give to someone considering this product?

I’d recommend: Make sure you map out your specific workflows ahead of time (time tracking, accruals, mobile use) so you know it will fit. Ask for a live demo of the mobile/time & labor features and test on actual devices. Review pricing, service/implementation timelines, and support levels clearly. If you have complex integrations or unique needs, check how well customization works and whether you’ll need extra consulting.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Appreciates Incumbent Status

Cons

  • Under Delivered
  • Charges for Enhancements

Dayna G.

  • Role: Human Resources
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

easy, customizable, time-saving

Likeliness to Recommend

9 /10

What differentiates Paylocity from other similar products?

scalable for smaller businesses that are trying to grow

What is your favorite aspect of this product?

the customization

What do you dislike most about this product?

the lack of integration with our ERP/accounting system

What recommendations would you give to someone considering this product?

check tie-in points with all existing software to ensure an integration exists

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Charges for Enhancements

Trish M.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

It does what I need it to do

Likeliness to Recommend

7 /10

What differentiates Paylocity from other similar products?

It's easy to create and make changes to positions.

What is your favorite aspect of this product?

Employe record

What do you dislike most about this product?

Performance module

What recommendations would you give to someone considering this product?

Good for some things, but not for performance management. I also wish all the reports were customizable.

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Vendor's Interest First
  • Less Generous

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