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PandaDoc

PandaDoc Contracts

Composite Score

7.9 /10

CX Score

7.9 /10

56 Reviews Write a Review

Claim Software

What is PandaDoc Contracts?

Seamless PandaDoc integrations with every leading CRM allow sales teams to create, send, track, and sign contracts without leaving their CRM. Deploying PandaDoc as an add-on to your CRM eliminates the frustration of using multiple systems while keeping onboarding and training time to a minimum.

Company Details

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Awards & Recognition

PandaDoc Contracts won the following awards in the Contract Lifecycle Management category

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8 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

5 Top Rated Features

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

6 Top Rated Capabilities

3 Top Rated Features

2022

PandaDoc Contracts Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc Contracts.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc Contracts?

9% Negative

2% Neutral

89% Positive

Pros

Reliable
Acts with Integrity
Helps Innovate
Effective Service

Cons

Under Delivered

Feature Ratings

Average 83

Workflow

E-Signature

Contract Approval

Obligation Management

OCR Support

Clause Management

Searchable Repository

Contract Authoring

Integration

Redlining

Reporting Analytics

Vendor Capability Ratings

Average 83

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Implementation

Vendor Support

PandaDoc Contracts Reviews

Emily L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Best, easiest to use, safest

Likeliness to Recommend

9 /10

What differentiates PandaDoc Contracts from other similar products?

Because the software we were using previously was neither user-friendly nor simple to integrate with our current business procedures, it became difficult for us to maintain it right away, adding extra tension to the predicament. In order to avoid this problem, we switched to PandaDoc, which is the best, easiest to use, safest, and most powerful.

What is your favorite aspect of this product?

This top contract lifecycle management system includes thorough reporting and analytics, a plethora of continuing management and process automation options, and thoughtful notifications. Complicated contracts can be easily customized, agreed upon, and electronically signed using PandaDoc Contracts. PandaDoc Contracts has given our sales teams the tools they need to enhance transaction productivity, analytics, and speed while providing a fantastic customer experience.

What do you dislike most about this product?

It is no longer possible to resize photos. The documents become cumbersome and ineffective when we are performing multiple operations at the same time on this system. When sending emails, they frequently wind up in spam folders. The worst part is that they are not adding our demanded features in the system but they continue to charge the maximum bid every year.

What recommendations would you give to someone considering this product?

PandaDoc Contracts application has integrated eSignatures and many other features, including agreement layouts, in-document annotation, redlining, and a data library, to avoid expensive mistakes and dissatisfied clients. Anyone who has to transmit many contracts as part of a single trade should use this program.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

John F.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Saving us time and boosting closing rates

Likeliness to Recommend

10 /10

What differentiates PandaDoc Contracts from other similar products?

PandaDoc Contracts Platform is a system that offers seamless integration and is praised for aiding businesses in maintaining compliance while raising closing rates. Since we believe we have selected the best contract management software, one that is improving our close rate and saving us time, I am extremely happy with this platform.

What is your favorite aspect of this product?

We switched to PandaDoc Contracts because it excels in all areas, including essential features, automation, workflow flexibility, safety, compliance measures, layouts, pricing options, and well-liked connectors. PandaDoc Contracts is a trusted contract lifecycle management tool, enabling all parties to view updates and monitor contract timelines from creation to signature. PandaDoc Contracts makes it possible for teams to work together seamlessly and makes it simple to organize and keep track of changes.

What do you dislike most about this product?

The last Version was really annoying, our old material library, which I had developed, was deleted because of the issues with the last version. A single date was automatically updated for each quotation. As a result, I am unable to order quotes and suggestions from recent to the earliest. But after the recent update, all issues have been solved and in the recent version, I don't find anything bad yet.

What recommendations would you give to someone considering this product?

PandaDoc Contracts platform allows for comprehensive customization and has a wider range of applications. Apart from this it is smartly built for ease and supports all business use cases, needs, and verticals for contract administration. A multi-functional contract lifecycle management toolbox (PandaDoc) provides a range of choices necessary for efficient contract works.

Pros

Helps Innovate
Reliable
Performance Enhancing
Effective Service

Mihir M.

Role: Consultant
Industry: Chemicals
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

ease of use of technology at a economical price an

Likeliness to Recommend

9 /10

What differentiates PandaDoc Contracts from other similar products?

economical efficient and customer freindly

What is your favorite aspect of this product?

user freindly features

What do you dislike most about this product?

nothing needs future upgrades

What recommendations would you give to someone considering this product?

just go for it buy it

Pros

Helps Innovate
Reliable
Performance Enhancing
Saves Time

Cons

Vendor Friendly Policies
Less Productive
Security Frustrates

PandaDoc Contracts

What is PandaDoc Contracts?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

PandaDoc Contracts Ratings

84 Likeliness to Recommend

1 Since last award

90 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love PandaDoc Contracts?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

OCR Support Automated import of 3rd party and legacy agreements

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Redlining Ability to redline agreements, with version control, and across various document formats.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

PandaDoc Contracts Reviews

Emily L.

Best, easiest to use, safest

Likeliness to Recommend

Pros

John F.

Saving us time and boosting closing rates

Likeliness to Recommend

Pros

Mihir M.

ease of use of technology at a economical price an

Likeliness to Recommend

Pros

Cons

Most Popular PandaDoc Contracts Comparisons

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Malbek CLM

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Feature Ratings

Workflow

E-Signature

Contract Approval

Obligation Management

OCR Support

Clause Management

Searchable Repository

Contract Authoring

Integration

Redlining

Reporting Analytics

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Implementation

Vendor Support