Oracle CPQ Customer Reviews 2023

What is Oracle CPQ?

Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.

Company Details

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Awards & Recognition

Oracle CPQ won the following awards in the Configure, Price, Quote category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Product Impact
Contract Negotiation

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

7 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

4 Top Rated Features

2022

Oracle CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CPQ.

88 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CPQ?

0% Negative

10% Neutral

90% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Respectful

Kim C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Powerful toolset which is also easy to use.

Likeliness to Recommend

9 / 10

What differentiates Oracle CPQ from other similar products?

Data/Product Integration with Salesforce Approval management Customizations

What is your favorite aspect of this product?

Customization, Streamlined approvals

What do you dislike most about this product?

Formatting of Statement of work for quotes can be difficult to work with

What recommendations would you give to someone considering this product?

Its a great product, especially when used with Salesforce

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Julia K.

Role: Operations
Industry: Healthcare
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic Product Easy to use Easy to setup

Likeliness to Recommend

10 / 10

What differentiates Oracle CPQ from other similar products?

Easy of use, great functionality

What is your favorite aspect of this product?

Rules, discounts, UI

What do you dislike most about this product?

Some limitations

What recommendations would you give to someone considering this product?

Easy to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Srikesh M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic product can improve on UX

Likeliness to Recommend

8 / 10

What differentiates Oracle CPQ from other similar products?

ABO , Subscription management east of integration

What is your favorite aspect of this product?

Asset based ordering and flexibility in implementing pricing

What do you dislike most about this product?

UI customization is limited

What recommendations would you give to someone considering this product?

Consider Oracle CPQ if your org has complex pricing and product rules

Pros

Continually Improving Product
Unique Features
Efficient Service
Security Protects

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Oracle CPQ

Oracle CPQ

What is Oracle CPQ?

Company Details

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Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Oracle CPQ Ratings

88 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Oracle CPQ?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Quote Development and Administration Generate branded proposals with product descriptions, pricing, visuals, content information and terms and conditions in usable format (pdf, word, xls).

Product and Service Configuration Allows users to configure products or services themselves through searching and filtering the product catalog to select items to be added to the quote.

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Rules Engine Automatically includes products that must go together, such as shipping fees or warranties.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Discounting Management Ability to add and manage discounts to products on a quote as a percentage, volume, dollar, terms etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Oracle CPQ Reviews

Kim C.

Powerful toolset which is also easy to use.

Likeliness to Recommend

Pros

Julia K.

Fantastic Product Easy to use Easy to setup

Likeliness to Recommend

Pros

Srikesh M.

Fantastic product can improve on UX

Likeliness to Recommend

Pros

Most Popular Oracle CPQ Comparisons

Salesforce CPQ

CloudSense CPQ

Conga CPQ

XaitCPQ

PROS Smart CPQ

camos CPQ

Feature Ratings

Quote Development and Administration

Product and Service Configuration

Guided Selling

Multi Currency

Rules Engine

Mobile

Workflow & Approvals

Reporting and Analytics

Application Integration

Discounting Management

Catalog Management

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Breadth of Features

Ease of Customization

Business Value Created