Oracle Commerce Logo
Oracle Commerce Logo
Oracle

Oracle Commerce

8.6 /10
Category
Oracle Commerce
8.6 /10

What is Oracle Commerce?

Oracle Commerce is everything you need to succeed in the next era of commerce, now with Retail and B2B in a single SaaS platform. Enable customers to research and buy their products anytime, anywhere. Oracle allows you to provide your customers with a personalized, rich, and consistent experience across all channels.

Company Details


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Awards & Recognition

Oracle Commerce won the following awards in the B2C eCommerce category

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Oracle Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle Commerce.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle Commerce?

1% Negative
10% Neutral
89% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Trustworthy
  • Fair

Feature Ratings

Average 80

Catalog Management

84

Order Management

82

Content Localization

81

Payment Processing

80

Retargeting Capabilities

80

Integrated Search

79

Order Portal

79

Reporting and Analytics

79

Predictive Recommendations

79

Microsite Management

79

Content Management

77

Vendor Capability Ratings

Average 80

Business Value Created

83

Ease of Implementation

83

Ease of Customization

82

Breadth of Features

81

Availability and Quality of Training

81

Ease of IT Administration

80

Quality of Features

80

Ease of Data Integration

79

Usability and Intuitiveness

79

Vendor Support

75

Product Strategy and Rate of Improvement

74

Oracle Commerce Reviews

Nathalia A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Effective method for managing online businesses

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

Our logistics management is connected with this program. This makes it simple for us to check our inventory. Simple product searches, customer and client-based filtering, and automated workflows are all available. With the help of this software, our franchise model and customer management are functioning.

What is your favorite aspect of this product?

This resembles the management of our company. It met all of our requirements and organizational objectives. It will be easier for us to operate our store differently depending on whether we are in the B2B or B2C industry. We can provide mobile-friendly service for our customers. user-friendly interface It's simple to integrate the software with other systems.

What do you dislike most about this product?

There is some initial learning involved with this device. From that point on, everything goes smoothly once we have everything under control and have mastered all the functions. I would really like to see this platform take the lead if it were to get better and more user-friendly in upcoming iterations.

What recommendations would you give to someone considering this product?

Examine the throughput your e-commerce application is projected to require. Once the number of concurrent users increases exponentially and while the program is constructed as a monolith, scaling problems and performance bottlenecks would appear.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

James W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

My Experience Using Oracle Commerce

Likeliness to Recommend

9 /10

What differentiates Oracle Commerce from other similar products?

With Oracle Commerce, it is easy for customers to buy and research products at the same time. It is affordable and easy to use

What is your favorite aspect of this product?

Using Oracle Commerce is easy I like that it makes customization easy

What do you dislike most about this product?

I have no negative experiences with Oracle Commerce

What recommendations would you give to someone considering this product?

I recommend Oracle Commerce because it works well and makes it easy for the business to make sales

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Claire N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Really stunned me with its potent aspects

Likeliness to Recommend

10 /10

What differentiates Oracle Commerce from other similar products?

I tried other tools as well, but not one of them was complete. However, using Oracle Commerce has completely blown me away with its powerful features. This is a crucial tool for the rapid expansion of online B2B businesses, and amid the sea of other tools available, it stands out for its efficiency and scalability.

What is your favorite aspect of this product?

The best part is that I don't need to invest further bucks because problems are resolved swiftly. Its enormous functionality and the simplicity with which it enables the quick resolution of each issue are key components of its distinctiveness. There are many neat API connectors available there, and the central location makes it simple to obtain configuring possibilities that other systems lack.

What do you dislike most about this product?

Look, the system was running flawlessly until all of a sudden, we were unable to restart or pause it. I really detest these unexpected crashes that stop all of my processes and occasionally require me to start over. Some integrations are just difficult to do if you don't fully understand the steps involved.

What recommendations would you give to someone considering this product?

Because of its robust approach and design strategy, Oracle Commerce is well-known in the market for making running a store very simple. There are several options for transactions, product listings, and shipping. It is advised that all companies and teams adopt this faultless, all-inclusive B2B eCommerce platform.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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