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OpenText Extended ECM Logo
OpenText Corporation

OpenText Extended ECM

8.1 /10
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OpenText Extended ECM
8.1 /10

What is OpenText Extended ECM?

OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

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Awards & Recognition

OpenText Extended ECM won the following awards in the Enterprise Content Management - Enterprise category

OpenText Extended ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Extended ECM.

85 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Extended ECM?

3% Negative
8% Neutral
89% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Access Permissions Management

89

Search

87

ECM Document Management

87

Workflow Process Automation

84

Mobile

83

Collaboration

83

File Approvals Esignatures

83

Capture Channels

82

Ediscovery Audit Trail

82

File Conversion

80

Metadata Management

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Usability and Intuitiveness

79

Ease of Implementation

78

Ease of Customization

76

Availability and Quality of Training

76

Vendor Support

72

OpenText Extended ECM Reviews

Pavan Kumar R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent management with different features

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

Integration with leading enterprise applications: OpenText Extended ECM has a high level of integration with leading enterprise applications, including SAP, Oracle, Microsoft, and Salesforce. This means that users can access and manage content directly from within these applications, rather than having to switch between multiple systems.

What is your favorite aspect of this product?

OpenText Extended ECM offers a range of powerful capabilities that can help organizations improve their efficiency, productivity, and security, and I believe that many organizations can benefit from these features.

What do you dislike most about this product?

Implementation complexity: OpenText Extended ECM is a comprehensive solution, and implementing it can be complex and require significant resources. Therefore, it is important to plan the implementation carefully and ensure that you have the necessary technical expertise to support it.

What recommendations would you give to someone considering this product?

Define your business requirements: It is important to understand your business requirements and identify the specific problems that you are trying to solve. This will help you to evaluate whether OpenText Extended ECM is the right solution for your organization, and whether it will address your specific needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Anjaneyulu P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Powerful and reliable ECM is a single solution.

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

Integration capabilities OpenText Extended ECM has strong integration capabilities, allowing it to be easily integrated with a wide range of third-party applications and systems, including enterprise resource planning (ERP) systems, customer relationship management (CRM) software, and more. This makes it easy for organizations to customize and tailor the solution to meet their specific needs.

What is your favorite aspect of this product?

Extended ECM is its ability to automate and optimize workflows.

What do you dislike most about this product?

OpenText Extended ECM is a high-end solution, and the cost can be a barrier for some organizations, especially small businesses.

What recommendations would you give to someone considering this product?

Assess your business needs before investing in any content management solution, it's important to assess your business needs and identify the features and functionalities that are most critical to your organization. This will help you evaluate if OpenText Extended ECM is the right fit for your needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sunil A.

  • Role: Consultant
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Ease of integeration, but a bit pricey..

Likeliness to Recommend

10 /10

What differentiates OpenText Extended ECM from other similar products?

The integration capabilities and functionalities.

What is your favorite aspect of this product?

Ease of Use

What do you dislike most about this product?

License Cost

What recommendations would you give to someone considering this product?

Evaluate the business need and requirements.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Saves Time

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