OpenText Extended ECM Logo
OpenText Extended ECM Logo
OpenText Corporation

OpenText Extended ECM

8.1 /10
Category
OpenText Extended ECM
8.1 /10

What is OpenText Extended ECM?

OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

Company Details


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OpenText Extended ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Extended ECM.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Extended ECM?

3% Negative
8% Neutral
89% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Trustworthy
  • Unique Features

Feature Ratings

Average 84

Access Permissions Management

88

Search

87

ECM Document Management

87

Workflow Process Automation

84

Mobile

83

Collaboration

83

File Approvals Esignatures

83

Capture Channels

82

Ediscovery Audit Trail

81

File Conversion

80

Metadata Management

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Usability and Intuitiveness

79

Ease of Implementation

78

Ease of Customization

76

Availability and Quality of Training

76

Vendor Support

71

OpenText Extended ECM Reviews

Balram V.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product! Really benefited with growth

Likeliness to Recommend

10 /10

What differentiates OpenText Extended ECM from other similar products?

OpenText ECM eases the document/content creation , archiving and information control within the organization leveraging security features , access control etc.

What is your favorite aspect of this product?

OpenText ECM provides power to integrate with various ERP, CRM and other enterprise systems like SAP providing data availability across the organization. Document retention and supportive API to fetch documents at runtime enhances its coverage. This awesome platform facilitates .to organize and to categorize the different versions of documents to repository. It's file format conversions and metadata management in background seems awesome.

What do you dislike most about this product?

Non Tech people should have to take proper training to use ECM to increase productivity.

What recommendations would you give to someone considering this product?

If Some want to enhance productivity on the organization by leveraging its various usage features can use OpenText ECM.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dmitrii S.

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Powerful, Reliable and Proven in time

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

A little bit conservative UI.

What is your favorite aspect of this product?

Great reliability, flexible and scalable application architecture. Clustering and High Availability. Backward compatibility for long-time documents storage. Retention management. SAP certification and support. Ready-tu-use Blueprints for different business areas.

What do you dislike most about this product?

Some inner technologies are outdated and non-flexible.

What recommendations would you give to someone considering this product?

Plan enough efforts for ECM Platform implementation. Do not expect to get ready to use, box-like solution.

Pros

  • Reliable
  • Efficient Service
  • Acts with Integrity
  • Security Protects

Cons

  • Vendor Friendly Policies
  • Under Delivered
  • Less Transparent

Fabian L.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to deploy, easy to use.

Likeliness to Recommend

10 /10

What differentiates OpenText Extended ECM from other similar products?

I have 18 years of experience in implementing enterprise content management solutions in different industries, I can say that OpenText Extended ECM are specialized solutions for unique businesses that have to comply with business continuity.

What is your favorite aspect of this product?

Integrations with business partners, such as SAP, Salesforce,Microsoft

What do you dislike most about this product?

A little bit pricey

What recommendations would you give to someone considering this product?

With a company-wide repository and a unique information organization model, you could set up document management in OpenText in 3-4 months.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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