OpenText Extended ECM Logo
OpenText Extended ECM Logo
OpenText Corporation

OpenText Extended ECM

8.1 /10
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OpenText Extended ECM
8.1 /10

What is OpenText Extended ECM?

OpenText Content Suite facilitates an agile information governance strategy designed to reduce risk and mitigate the cost of growing volumes of content in the enterprise – freeing strategic CIOs to focus on using information to drive growth and innovation.

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Awards & Recognition

OpenText Extended ECM won the following awards in the Enterprise Content Management - Enterprise category

OpenText Extended ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText Extended ECM.

85 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Extended ECM?

3% Negative
8% Neutral
89% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Unique Features
  • Respectful

Feature Ratings

Average 84

Access Permissions Management

89

Search

87

ECM Document Management

87

Workflow Process Automation

84

Mobile

83

Collaboration

83

File Approvals Esignatures

83

Capture Channels

82

Ediscovery Audit Trail

82

File Conversion

80

Metadata Management

79

Vendor Capability Ratings

Average 79

Quality of Features

84

Business Value Created

83

Ease of IT Administration

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Usability and Intuitiveness

79

Ease of Implementation

78

Ease of Customization

76

Availability and Quality of Training

76

Vendor Support

72

OpenText Extended ECM Reviews

Manikanta P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

ECM is a single platform integrated solution

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

It is unique product.

What is your favorite aspect of this product?

It is a integrating with leading enterprise applications, such as SAP, Microsoft® 365, Salesforce and SuccessFactors

What do you dislike most about this product?

I am not face bad experience on this ECM.

What recommendations would you give to someone considering this product?

Take inputs from your team, take trail version working for product. It is suitable for our org check the multiple times for installation for troubleshooting part. check the license and support if issue came how they are responding or not

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Neelima M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

The softwarefeaturesadvancedanalyticscapabilities

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

It can be customized to meet specific business needs and seamlessly integrated into existing workflows, making it an ideal solution for businesses seeking to enhance their document management capabilities.

What is your favorite aspect of this product?

One of the key benefits of OpenText Extended ECM is its ability to integrate with a wide range of third-party applications and systems.

What do you dislike most about this product?

I can't find any dislikes on this product.

What recommendations would you give to someone considering this product?

f you're considering OpenText Extended ECM, here are some recommendations below, Assess your business needs Plan for implementation Evaluate total cost of ownership Leverage vendor support Consider customization needs

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

asapu d.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

It has highest levels of data protection.

Likeliness to Recommend

8 /10

What differentiates OpenText Extended ECM from other similar products?

User-friendly interface openText Extended ECM has a user-friendly interface, making it easy for employees to learn and use the software with minimal training. The solution is intuitive and easy to navigate, with a range of tools and features designed to optimize workflows and streamline collaboration.

What is your favorite aspect of this product?

The solution features a range of security features, including role-based access control, audit trails, and encryption, all of which work together to ensure that data is secure at all times.

What do you dislike most about this product?

Complex customization while OpenText Extended ECM offers strong integration capabilities, customization can be complex and require significant technical expertise. This can make it difficult for businesses to tailor the solution to their specific needs.

What recommendations would you give to someone considering this product?

Leverage vendor support openText offers a range of support and training resources to help users get the most out of the solution. Take advantage of these resources, including training, documentation, and technical support, to ensure a successful implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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