OCLC WorldShare Management Services Customer Reviews 2023 |

What is OCLC WorldShare Management Services?

By sharing data and work across many member libraries, WorldShare Management Services (WMS) offer libraries cost savings, workflow efficiencies and the ability to deliver new value to users.

Company Details

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OCLC WorldShare Management Services Ratings

Real user data aggregated to summarize the product performance and customer experience.

74 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+54 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OCLC WorldShare Management Services?

10% Negative

30% Neutral

60% Positive

Pros

Appreciates Incumbent Status
Fair
Includes Product Enhancements
Respectful

Cons

Commodity Features
Less Effective Service
Less Friendly Negotiation

Feature Ratings

Average 71

Library Circulation

80

Digital Library

78

Search Engine

77

Barcode Support

71

Content Management

70

Analytics and Reporting

70

Book Reservations

69

Library Database

69

Library Management

66

Library Catalog

65

Resource Management

65

Vendor Capability Ratings

Average 68

Usability and Intuitiveness

76

Quality of Features

74

Availability and Quality of Training

74

Breadth of Features

73

Ease of IT Administration

72

Ease of Implementation

68

Product Strategy and Rate of Improvement

68

Business Value Created

65

Ease of Data Integration

63

Vendor Support

60

Ease of Customization

60

OCLC WorldShare Management Services Reviews

Ankur R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2023

Integrated library management with global network

Likeliness to Recommend

9 / 10

What differentiates OCLC WorldShare Management Services from other similar products?

OCLC provides access to a global network of libraries and shared resources, which can help libraries expand their collections and provide better services to their patrons.

What is your favorite aspect of this product?

The system offers collaborative tools that allow library staff to work together on projects and share information, which can improve communication and collaboration within the library.

What do you dislike most about this product?

While the system can integrate with other library systems, libraries may encounter challenges when trying to integrate with legacy systems or systems from other vendors.

What recommendations would you give to someone considering this product?

I would recommend OCLC WorldShare Management Services to academic, research, and public libraries that are looking for a comprehensive, cloud-based library management system with a wide range of features and functionalities. If you are transitioning from another library system, consider the time and resources required to migrate your data to OCLC WorldShare Management Services.

Pros

Reliable
Effective Service
Inspires Innovation
Caring

OCLC WorldShare Management Services

OCLC WorldShare Management Services

What is OCLC WorldShare Management Services?

Company Details

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OCLC WorldShare Management Services Ratings

74 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+54 Net Emotional Footprint

How much do users love OCLC WorldShare Management Services?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Library Circulation Consists of book status, tracking, and borrowing.

Digital Library Includes visual material, audio material, and video material.

Search Engine Includes complete customization, advanced site search, and content monitoring.

Barcode Support Consists of tags and patterns in the form of numbers for product categorization.

Content Management Includes collaboration, check-in/check-out, and version control.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Book Reservations Includes online book reserving, availability calendars, and time penalty.

Library Database Includes book sorting, customized search, and accessible data storage.

Library Management Includes book records, book reservation system, and lost book recovery system.

Library Catalog Includes storing, retrieving, and managing of information throughout a digital process.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

OCLC WorldShare Management Services Reviews

Ankur R.

Integrated library management with global network

Likeliness to Recommend

Pros

Feature Ratings

Library Circulation

Digital Library

Search Engine

Barcode Support

Content Management

Analytics and Reporting

Book Reservations

Library Database

Library Management

Library Catalog

Resource Management

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Vendor Support

Ease of Customization