Notion Customer Reviews 2026 | AI Writing Assistants

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Notion

Composite Score

8.8 /10

CX Score

9.1 /10

65 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

Company Details

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Awards & Recognition

Notion won the following awards in the AI Writing Assistants category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

3 Top Rated Capabilities

2 Top Rated Features

2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

2% Negative

3% Neutral

95% Positive

Pros

Respectful
Helps Innovate
Enables Productivity
Security Protects

Feature Ratings

Average 83

Collaboration

Customization

Integration

Grammar and Spellcheck

Article Summarizer

Multi-Language Support

Long Form Content Generation

Templates

Topic Generator

Artificial Intelligence and Natural Language Processing

Text Personalization

Vendor Capability Ratings

Average 82

Quality of Features

Ease of Customization

Ease of Implementation

Breadth of Features

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Also Featured in...

Project Management - Enterprise

Score 8.9

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Notion Reviews

Amenda R.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Prefect Workspace for notes & projects

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

It is different because it combines, tasks, databases, documents & notes in one platform. I can build custom systems without coding, which may other tools don't allow.

What is your favorite aspect of this product?

I love its flexible block system, which let me build pages the way i want, simple to complex databases ass well.

What do you dislike most about this product?

No dislike for now.

What recommendations would you give to someone considering this product?

Use it on both mobile and desktop to get familiar with the app.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Yushant (Yash) G.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2025

Most Versatile Productivity Tool In Market

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion is a mix of 4 different tools in one. Like we don't have to use different tools for AI writing, note-taking, task management, or managing databases. Notion Does it all at one place. I don't think there is any other tool like Notion in Market. It is so underrated tool.

What is your favorite aspect of this product?

Its flexibility obviously — I can create anything from simple notes to complex project trackers in one place, and I can tailor it all the way I want it.

What do you dislike most about this product?

Nothing I can think of. It's actually quite a good tool that I have used so far.

What recommendations would you give to someone considering this product?

Try using it for free and then you will become addicted to this tool. It's like a life savior.

Pros

Continually Improving Product
Reliable
Unique Features
Inspires Innovation

Tyrell F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Notion: Powerful and Flexible Tool!

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

It stands out for its all-in-one workspace approach, combining notes, databases, task management and collaboration in a highly customizable interface, unlike tools that focus on just one function.

What is your favorite aspect of this product?

Its flexibility, it lets you organize information, projects, and workflows exactly the way you want, making it a true all-in-one workspace.

What do you dislike most about this product?

it can feel slow and overwhelming when handling large databases or complex setups, especially for new users.

What recommendations would you give to someone considering this product?

I’d recommend using Notion if you need a flexible all-in-one workspace, but start simple and gradually build your setup to avoid feeling overwhelmed.

Pros

Helps Innovate
Reliable
Trustworthy
Effective Service

Notion

What is Notion?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Notion Ratings

89 Likeliness to Recommend

1 Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Customization Allows users to customize the writing assistant's suggestions based on their specific writing style or preferences.

Integration Customize existing to include Word/Google docs.

Grammar and Spellcheck Rephrase or rewrite work to adjust length, detect grammar mistakes such as spelling and punctuation, and match style of content.

Article Summarizer Receive summaries of any type of content, followed by drafted responses to content-specific prompts.

Multi-Language Support Recieve content or translate text into multiple different languages.

Long Form Content Generation Prompt content creation with a single word or basic instructions and receive a list of fully-drafted responses.

Templates Templates that have options to form blog posts and articles, social media posts, paid ads, emails, or product descriptions for any content needs.

Topic Generator Supply of outlines, perspectives, and brainstorming options for proposed ideas.

Artificial Intelligence and Natural Language Processing System recommends automated similar ideas, idea clustering, automated personalized user recommendations on content, and more.

Text Personalization Generate different versions of existing text to find the most effective wording for specific situations, and expected traffic based on competitor data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Project Management - Enterprise

Notion Reviews

Amenda R.

Prefect Workspace for notes & projects

Likeliness to Recommend

Pros

Yushant (Yash) G.

Most Versatile Productivity Tool In Market

Likeliness to Recommend

Pros

Tyrell F.

Notion: Powerful and Flexible Tool!

Likeliness to Recommend

Pros

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