Notion Customer Reviews 2026 | Project Management

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Notion

Composite Score

8.9 /10

CX Score

9.1 /10

163 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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Product Impact
Conflict Resolution

Latest Award, 2026

1 Top Rated Capabilities

5 Top Rated Features

2025

Strategy and Innovation
Product Impact

2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Trustworthy
Unique Features
Acts with Integrity

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

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Score 8.8

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Notion Reviews

Shivam K.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

Notion stands out among similar products with its unique feature: an all-in-one workspace. It brings together note-taking, project management, task tracking, and database management into a single, unified platform, offering users a seamless experience for organizing their work and ideas.

What is your favorite aspect of this product?

My favorite aspect of Notion is its user-friendly interface for note-taking. The UX/UI design makes it simple to merge various data sources seamlessly. I appreciate how stylish and easy to use Notion is, making it accessible for everyone. Its intuitive and unique features make it versatile and applicable across different business departments.

What do you dislike most about this product?

Initially, Notion can be a bit confusing to navigate, especially for new users. Additionally, some features like using embed codes may be challenging without proper training. Having more comprehensive tutorials, especially for advanced options, would greatly benefit users in mastering the platform.

What recommendations would you give to someone considering this product?

I suggest giving Notion a try and forming your own opinions about it. Experiment with different features, download templates, and have fun exploring its capabilities. After using it firsthand, you can decide if it meets your needs and preferences.

Pros

Helps Innovate
Performance Enhancing
Unique Features
Efficient Service

Vijayraj H.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

UX Designers best friend for portfolio maintenance

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

I have personally not used similar products because i have not come across one which is as useful as notion for case study documentation or portfolio maintenance

What is your favorite aspect of this product?

It is a no code tool. Each components are lego like blocks which you need to stitch to make a webpage. It would take less than an hour for a tech savy person to learn using this tool.

What do you dislike most about this product?

Writing formula logics for table operations was personally hard as i could not understand how to write the formula. May be they find a easier way to write them.

What recommendations would you give to someone considering this product?

If you are a designer like me and need to showcase your portfolio or maintain documentation of your case studies. Notion is a goto tool as it does not require you to know coding and most basic features are free of cost to get you started. You also get your personalised link setup for free as well.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Larry m.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

a big deal for getting things done

Likeliness to Recommend

9 /10

What differentiates Notion from other similar products?

more customizable and nice to look at than rivals like evernote.

What is your favorite aspect of this product?

notion has saved my life as someone who works on a lot of different projects at once. it's amazing how well notes, databases, and chores can all be combined into one app.

What do you dislike most about this product?

it's hard for newbies to get good at it.

What recommendations would you give to someone considering this product?

notion is the best way to organize things if you are ready to put in the time to learn it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Awards & Recognition

Notion Ratings

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

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AI Writing Assistants

Notion Reviews

Shivam K.

Fantastic product

Likeliness to Recommend

Pros

Vijayraj H.

UX Designers best friend for portfolio maintenance

Likeliness to Recommend

Pros

Larry m.

a big deal for getting things done

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support