Notion Customer Reviews 2026 | Project Management

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Notion

Composite Score

8.9 /10

CX Score

9.1 /10

163 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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Product Impact
Conflict Resolution

Latest Award, 2026

1 Top Rated Capabilities

5 Top Rated Features

2025

Strategy and Innovation
Product Impact

2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Trustworthy
Unique Features
Acts with Integrity

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

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Score 8.8

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Notion Reviews

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Notion : Streamlining Workflows with Automation

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Effective Service
Inspires Innovation
Caring

Imran A.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Best productivity tool out there for people.

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion's unique combination of note-taking, task management, and database features makes it stand out from it's competitors. It's a only needed tool for all our team's organizational needs.

What is your favorite aspect of this product?

Notion's flexibility is amazing. It's like a digital Lego set for organizing everything from project tasks and notes to wikis and personal to-do lists. These are my favorite part of this tool.

What do you dislike most about this product?

The learning curve can be a bit hard for new users like me. It takes time to explore all the features and figure out the best way to use them for your needs. But it's worth the time.

What recommendations would you give to someone considering this product?

If you're looking for an alrounder tool for boosting your productivity and improve your workflows, give Notion a try. Start with a simple project and gradually explore its capabilities. You will not regret.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gaurav C.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Very good tool for project management

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

Notion stands out for its versatility, offering a unique combination of features such as database capabilities, customizable templates, and collaboration tools within a single platform. Its flexibility allows users to create diverse types of content and workflows, making it adaptable for personal and professional use alike.

What is your favorite aspect of this product?

I admire Notion's intuitive interface and extensive customization options. Its versatile database functionalities and flexible layout enable me to build personalized productivity solutions tailored to specific needs, enhancing both individual and team workflows.

What do you dislike most about this product?

one potential drawback of Notion is its occasional lack of advanced formatting options, particularly for complex document layouts or designs. Additionally, while its collaborative features are robust, real-time editing can sometimes lead to conflicts or version control challenges.

What recommendations would you give to someone considering this product?

I'd recommend exploring Notion's extensive template library to kickstart your projects efficiently. Take advantage of its flexibility by experimenting with different layouts and structures to find what works best for your workflow. Additionally, invest time in understanding its features thoroughly, as it can significantly enhance productivity once mastered.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Awards & Recognition

Notion Ratings

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

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Notion Reviews

Notion : Streamlining Workflows with Automation

Likeliness to Recommend

Pros

Imran A.

Best productivity tool out there for people.

Likeliness to Recommend

Pros

Gaurav C.

Very good tool for project management

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support