Nimble Logo Award Winner Product Badge
Nimble Logo Award Winner Product Badge
Nimble Inc

Nimble

8.8 /10
Category
Nimble
8.8 /10

What is Nimble?

Nimble is a simple, intelligent sales force automation and social CRM solution for small and midsize businesses. It automatically populates rich customer profiles and interaction histories from contact lists, email conversations and social media activity across a range of popular platforms. In addition to contact management and pipeline management features such as deal tracking, tasks and alerts, Nimble includes integrated social listening to keep customer profiles updated. This allows businesses to track which contacts are mentioning, following or engaging with them, or who are celebrating milestones.

Company Details


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Awards & Recognition

Nimble won the following awards in the Customer Relationship Management - Small Business category

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Nimble Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Nimble.

86 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nimble?

1% Negative
4% Neutral
95% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Efficient Service
  • Continually Improving Product

Feature Ratings

Average 82

Collaboration

87

Sales Management

84

Account and Contact Management

84

Lead Management

83

Analytics and Reporting

83

Telephony and Call Center Management

82

Marketing Management

81

Customer Service Management

81

Activity and Workflow Management

80

Quote Contract and Proposal

78

Mobile

75

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Business Value Created

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Ease of Data Integration

81

Breadth of Features

80

Vendor Support

78

Nimble Reviews

Casndra M.

  • Role: Public Sector
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Nimble! An excellent CRM.

Likeliness to Recommend

8 /10

What differentiates Nimble from other similar products?

Nimble can save a decent quantity of time in information management. You’ll be able to quickly add customers/users to the application and add/schedule notes, follow-ups, meetings, etcetera also attainable to email customers among the application. Integrated tools like email promoting, automatic marketing (ACT-On), QuickBooks are also extremely great. Huge verity of functionality. You’ll be able to simply navigate through the database. What’ also straightforward is adding new candidates and corporations to the CRM. Its very easy to use and we are able to customise it with codes/tags to suit our business easily.

What is your favorite aspect of this product?

It helps me to possess a wonderful performance in event monitoring, market analysis, and everything involving digital marketing. I’m additionally happy with the companionship that I will do with this program and social media management. It’s a awfully comfortable price that helps us to invest without the necessity to consult budget. Task panel permits organized management of daily work. Notification tool that is a reminder of necessary details. Possibility of software system integrity with third-party products.

What do you dislike most about this product?

Graphical user interface with unergonomic style and structure, especially once operating different tasks at the same time. Lacks contact fast access function that may enable easier access to frequent customers, having to search for them from the whole database. It doesn’t have tools for designing operating models.

What recommendations would you give to someone considering this product?

It’s impressive; you’ll ne’er find a program like this anywhere. I consider it the most effective software to offer a high-quality service in monitoring social networks and customers; also, the campaigns can assist you to spread all the advertising catalogs you have.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Duncan-J L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Nimble is a very well-known CRM application.

Likeliness to Recommend

8 /10

What differentiates Nimble from other similar products?

Very simple to use and relationship-based CRM software system that is very accepted by the employees of the organization. Its easy and increased integrations with alternative software are the simplest part. It conjointly integrates with Gmail, MS Outlook, and other social networks too. It’ useful for client history management and pursuit the inputs. It also helps in managing and watching the team performance and their activities.

What is your favorite aspect of this product?

Nimble is straightforward to access; its interface is intuitive and very intuitive and very economical to find the tools. We work on email marketing, social media, and campaign observation projects regularly. It’s well known worldwide and contains a long track record. I really like that Nimble searches for social profiles after I add a brand new contact. It makes it really easy to keep up with their LinkedIn activity. I conjointly love the stay in reality feature that enables me to calendar contact points and not miss out on a attainable connection. And also the cluster email is awesome! This app is really easy to find out and implement.

What do you dislike most about this product?

I haven’t figured out a way to use the Lead pipeline so it displays on my home screen. We don’t really track lead opportunities most as project opportunities and I’d prefer to be ready to track those in Nimble so we will report to our customers.

What recommendations would you give to someone considering this product?

For CRM management and records of consumers and even staff-related activities, this tool works sort of a charm. Its dashboard compiles every single piece of information which is employed for managerial decisions. It helps in pursuing the activities and managing the sales staff. Its MIS reports will be shared easily.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Matthew S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent CRM Software.

Likeliness to Recommend

9 /10

What differentiates Nimble from other similar products?

With the acquisition of Nimble, we were able to reach our customers via email or various social networks with a level of personalization and professionalism that could represent us. Currently, we believe this service is essential for our sales department as it provides very solid and good results. Through Nimble, you can monitor all the details of your sales and leads. For many participants, applying the method is simple and partially trivial.

What is your favorite aspect of this product?

Nimble is a potential tool that every marketing or sales professional would like to have, the service stands out for having a very high capacity to acquire and process data from various sources; its interface is highly customizable, its tracking function is easy to use; and the tool allows access to contacts via emails. This system has the distinct feature of seamlessly integrating with multiple social networks and allowing you to engage with your connections through them. I applaud your enthusiasm to engage with social media and your ability to stay in contact with customers and prospects.

What do you dislike most about this product?

The mobile application's functionality is really sluggish, which makes us uncomfortable and prevents us from working efficiently. I've also noticed that its pricing is extremely high in comparison to other choices, which, in general, limits many individuals. Nimble loses the ability to track sales opportunities and look for possible leads. We may be unable to construct the databases, particularly for the highly educated consumer retail project.

What recommendations would you give to someone considering this product?

I truly believe that Nimble is a wonderful instrument for significantly increasing any organization's sales; the service adjusts precisely to the demands of its users, and its level of operation is superb, Connect contacts from your email client or smartphone by downloading the toolbar. When you're satisfied and a member, add the contacts from other schemes.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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