What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
93 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Sticky Notes
Annotation
Surveys and Polling
Screen Sharing
Role-Based Access
Integration with Meeting Solutions
Multimedia Content
Record, Save, and Export Canvases
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
MURAL Reviews
Winni H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Simplicity of use
Likeliness to Recommend
What differentiates MURAL from other similar products?
Ample storage options. Flexible prices and plans.
What is your favorite aspect of this product?
Whiteboards support many file types
What do you dislike most about this product?
I can't create graphs and tables.
What recommendations would you give to someone considering this product?
Extensive list of file types you can upload and add to your canvas. Slack is also a direct tool with which you can collaborate, collect data, etc. while using MURAL.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jasrah ..
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Great for Collaboration, Needs Better Tools
Likeliness to Recommend
What differentiates MURAL from other similar products?
MURAL differentiates itself with its highly intuitive, visual collaboration interface, extensive library of templates, and strong emphasis on creative brainstorming and design thinking. Its user-friendly drag-and-drop functionality and real-time collaboration features make it particularly effective for remote and hybrid teams.
What is your favorite aspect of this product?
My favorite aspect of MURAL is its intuitive drag-and-drop interface, which makes brainstorming and visual collaboration easy and engaging.
What do you dislike most about this product?
I dislike the lack of integrated real-time audio or video chat features, which can hinder seamless team communication during collaborative session
What recommendations would you give to someone considering this product?
I recommend taking advantage of MURAL's extensive templates and collaboration tools for effective brainstorming. However, be prepared to use external communication tools for audio or video calls during sessions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Oliver H.
- Role: Consultant
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2026
Simple and Effective Tool for Team Collaboration
Likeliness to Recommend
What differentiates MURAL from other similar products?
MURAL has more workshop and facilitation focused rather than a full all purpose diagramming and product design platform.
What is your favorite aspect of this product?
I'd love Mural because its real time collaborative workspace which makes brainstorming feel interactive, even for remote team is well.
What do you dislike most about this product?
It is slow and slightly heavy on performance when working with large boards.
What recommendations would you give to someone considering this product?
I would recommend MURAL for teams that rely heavily on workshops, brainstorming, and cross-functional collaboration, especially in remote or hybrid setups. It works best when there is a clear facilitator guiding sessions and when teams are disciplined about organizing and summarizing boards afterward. For smaller teams or simple use cases, it’s very easy to adopt, but larger organizations should invest some time in training and governance to avoid cluttered boards and ensure consistent usage.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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