What is MURAL?
MURAL is the leading digital workspace for visual collaboration in the enterprise. Teams depend on MURAL to understand and solve problems and build consensus using visual methods. More than an online whiteboard, MURAL enables innovation at scale by providing a platform for everything from product strategy and planning to leading immersive workshops using agile and design thinking methodologies. Industry-leading teams at companies including IBM, IDEO, Autodesk, Intuit, GitHub, and Atlassian use MURAL to work together — at any time and from anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
89 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MURAL?
Pros
- Reliable
- Efficient Service
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Infinite Canvas
Annotation
Sticky Notes
Role-Based Access
Screen Sharing
Surveys and Polling
Integration with Meeting Solutions
Record, Save, and Export Canvases
Multimedia Content
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
MURAL Reviews
Akash D.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2021
User friendly, Easy to use software. Recommended.
Likeliness to Recommend
What differentiates MURAL from other similar products?
User interface is decent and it has wonderful template library. It is very easy to use with compare to other software and best feature is brainstorming session which enhances to create more ideas and much clear to all teammates
What is your favorite aspect of this product?
User interface Brainstorming Templates Voting feature to decide priorities Enhance team work and efficiency
What do you dislike most about this product?
Sometimes it take lot more time to login as well as loading mural dashboard. It allows to type over your own notes that should be corrected. It is very difficult to track that who has commented so it creates confusion
What recommendations would you give to someone considering this product?
All in one solution in market and currently providing all required tools and it saves lot more time and increase efficiency of team. So highly recommended
Pros
- Unique Features
- Effective Service
- Saves Time
- Acts with Integrity
Cons
- Less Friendly Negotiation
- Less Inspiring
Please tell us why you think this review should be flagged.
Ashok K.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2021
Versatile Tool
Likeliness to Recommend
What differentiates MURAL from other similar products?
How intuitive it is. I facilitate anything between 5 and 15 workshops, training sessions and meetings a month and I use Mural a lot. Attendants vary, but they all know what to do with Mural even if it's the first time they use it.
What is your favorite aspect of this product?
No. of feature they provide and the interactive approach. It actually helps me to interact with my colleagues virtually. We used it in our daily conversations, in Fun activities, and in Team bonding activities. It is very much flexible with Free text, Shapes, and images. You can also solve complex problems using custom diagrams and can be used in Customer Demo as well.
What do you dislike most about this product?
I fail to get a response from the support team. Due to the bug, I wasn't able to reactivate my workspace (the billing page is blank) and was forced to create a new workspace. So I paid the yearly subscription but my murals are still unavailable.
What recommendations would you give to someone considering this product?
There a few options out there around whiteboarding and co-creation, and some of them are really interesting. Mural is by far the top in my experience and opinion, but I would still recommend you to try it, side by side with your other favorite solutions. It will not just not disappoint it, you'll be really surprised about what this can do for you and those spending time with you in either a meeting, a workshop or a training session
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
AKANKSHA P.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2021
User Friendly and Versatile software
Likeliness to Recommend
What differentiates MURAL from other similar products?
The ability to add various elements, icons, and text features to make it a cohesive and fun workspace
What is your favorite aspect of this product?
Drawing in sticky note feature
What do you dislike most about this product?
had problems with functionality on different web browsers
What recommendations would you give to someone considering this product?
I recommend this for the unique concept of working together, sharing their ideas, and discussions.
Pros
- Saves Time
- Efficient Service
- Respectful
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
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