Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Miro
8.6 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Idea Management category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
2% Neutral
96% Positive

Pros

  • Trustworthy
  • Reliable
  • Saves Time
  • Client's Interest First

Feature Ratings

Average 84

Social Collaboration

89

Idea Capture

87

Notifications

85

Application Integration

84

Data Export and Import

83

Role-Based Access

83

Idea Segmentation

83

Idea Scoring / Evaluation

83

Idea Funnel

83

Dashboards, Analytics and Reporting

82

Idea Approval Workflow

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

84

Availability and Quality of Training

83

Ease of Customization

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Vendor Support

80

Miro Reviews

Jerzy F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Visual Remote Colaboration for the entire company

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It can seamlessly handle hundreds of users all at once and works like a charm. You can with little training bring someone into the ecosystem and they are off and running - no training required becuase its so intuitive. This was a godsend when COVID happened and now we cant live without it.

What is your favorite aspect of this product?

It can scale almost infinitely and is so easy to use. There are so many different things you can do and also integrate into the platform. Its engaging, visual and works for a whole raft of use cases.

What do you dislike most about this product?

Information can get lost. Boards are not filed like documents to you need to scroll or know what you are looking for. Its also rarely cleaned up. You can create a board by accident and then its there taking up resource and space. There should be more granular management of spaces and folder where we can keep boards and assign permissions. There needs to be a way in which all the ideas and infomation in the card and post its can be extracted though AI so that its more easily accessible. Right now if you dont know where to look you are in trouble.

What recommendations would you give to someone considering this product?

Its great, and I would say best in class for what it is. Just don't start putting all your company information into here becuase you will never be able to find it. Its perfect for startups and enterprises and creates an infinite place to colaborate and workshop in the time of remote working.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Clear and effective communication

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro provides unique and robust real-time collaboration functionality that allows dispersed teams to work together effectively regardless of their geographic location.

What is your favorite aspect of this product?

I really appreciate all the pre-built tools and templates that Miro provides, as it allows you to effectively create a wide range of visual content.

What do you dislike most about this product?

I don't like that I have had occasional stability issues on the platform, such as unexpected system crashes or loading errors, which can be frustrating and affect team productivity.

What recommendations would you give to someone considering this product?

Highly recommended because it incorporates integration with other common tools that you use in your daily work, such as Slack, Trello and Jira. This will allow you to integrate Miro into your current workflows and increase your team's productivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

The best cooperation in real time.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

The main distinction is that it integrates with a number of popular tools, such as Google Drive, Jira, Slack, Trello, and others, making it easy for users to include Miro in their current workflows.

What is your favorite aspect of this product?

I like Miro's intuitive and easy-to-use interface, as it allows you to get up and running quickly without needing much prior knowledge.

What do you dislike most about this product?

The price of Micro is high, especially for larger, long-lasting equipment. If I'm on a budget, this could limit its accessibility.

What recommendations would you give to someone considering this product?

I highly recommend because it has Miro training resources such as video tutorials, user guides, and webinars. This will help you get familiar with the platform and get the most out of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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