Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Miro
8.6 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Idea Management category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
2% Neutral
96% Positive

Pros

  • Trustworthy
  • Reliable
  • Saves Time
  • Client's Interest First

Feature Ratings

Average 84

Social Collaboration

89

Idea Capture

87

Notifications

85

Application Integration

84

Data Export and Import

83

Role-Based Access

83

Idea Segmentation

83

Idea Scoring / Evaluation

83

Idea Funnel

83

Dashboards, Analytics and Reporting

82

Idea Approval Workflow

81

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Ease of Implementation

87

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

84

Availability and Quality of Training

83

Ease of Customization

83

Usability and Intuitiveness

82

Ease of IT Administration

82

Vendor Support

80

Miro Reviews

Sammy B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My favorite collaborative tool.

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

It is a very easy program to use, this is the main difference with other programs.

What is your favorite aspect of this product?

In addition to being able to use it to give presentations, remotely lead workshops, organize your ideas, or just publish photos, it is a really adaptable program. Miro helps me and my staff collaborate on a single shared whiteboard. It has a wide range of options and a powerful toolbox. It has a timer feature that forces the user to keep track of time and finish the reviews/action items within the given time period. My favorite feature of the notes menu is that it incorporates meeting notes, to-do lists and agendas for future meetings.

What do you dislike most about this product?

Due to the fact that Miro is browser-dependent, I often have difficulties loading the dashboard. As a vast whiteboard, it may be difficult to locate an object or data previously written there. The toolkit for drawing the object has a lot of room for development. I think Miro has the ability to add extra drawing tools and emojis. Even while this program isn't completely error-free, I can tell you from my own experiences that it's always being improved upon by the company's researchers. It's video feature needs to be improved.

What recommendations would you give to someone considering this product?

It's easy to use and may be put to a variety of good purposes. Do a test before the meeting if it's a Workshop. I've found a lot of strange behavior or items that don't function correctly when using smart meetings, such as the video feature or someone becoming stuck on an item. Just make sure that you test your presentation in the same way as you would in the real world.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Nouhaila Q.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Excellent team collaboration tool."

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

the program has more features than other programs and also has a slightly more affordable price.

What is your favorite aspect of this product?

Miro is perfect for meetings and getting ideas from people. I like the timer, voting with dots, sticky notes, uploading photos, and so on. Facilitating sessions remotely is much easier when you can see what people are doing in real time. Miro is the app I use most when I need to do research or come up with ideas. I like the way Miro works, as well as the templates and the different options that this platform gives me. It's easy to use and gives me a lot of room for ideas.

What do you dislike most about this product?

For now, I'm happy with the features, but adding things like point voting could make it more appealing. The way a dashboard separates research categories could be made better, and frames could have more color options or their own names. Miro can make better decisions if each note or reference is exported separately.

What recommendations would you give to someone considering this product?

Beginners who aren't familiar with design tools might find it hard to get started with Miro. If you've used tools like Figma before, you'll know the shortcuts that make it easy to get around the user interface. Use Miro as much as possible as a place to interact with others. Miro is a platform where the study includes not just the text or notes, but also the design of the entire user experience.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Herbert L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great for remote collaboration.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It is more easier than in the past to share difficult concerns with external users and team members, during the epidemic the whiteboard-style feature was very useful. I run design sprints, team collaboration sessions, and stakeholder voting. It was a critical component in the start of the epidemic that allowed us to operate without actual face-to-face workshops.

What is your favorite aspect of this product?

It enables people with varying degrees of expertise and technological skills to work together and make quick choices. It offers a fantastic collection of Miro and community templates that will assist anyone with whatever project they wish to work on with their team. The canvas style allows for large-scale collaboration and sharing with peers and other users, For sharing project designs and proposals, tools like wire-framing, flowcharts, and tables are important.

What do you dislike most about this product?

Miro works well most of the time, however there appears to be some latency that makes responsiveness less than optimal, there is limited support for documents submitted in various formats, such as spreadsheets and word processors. When using Miro, you must zoom in and out due to different font and document sizes, which can be hard or sluggish to navigate. It is also difficult to use without a mouse.

What recommendations would you give to someone considering this product?

If you're searching for a solution to help you speed up team cooperation, Miro will make it entertaining and efficient. There are tools for facilitating, participating, and watching, it is an excellent tool for collaborative planning and is superior to linear applications like as Powerpoint for discussing product plans.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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