What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Business Instant Messaging - Enterprise
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Sahil C.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2024
Excellent tool for workplace communications
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
1. Low downtime, except for installing updates, teams has never gone down thus seamless connectivity 2. Easy sharing and accessing files and viewing them 3. Can book meeting rooms easily with the help of it
What is your favorite aspect of this product?
1. Works well on both laptop and mobile devies 2. Easy to use for setting OOO and other things 3. No prior training required for using teams
What do you dislike most about this product?
1. The app load time on phone is high 2. The updated version has a less appealing UI as compared to the previous version 3. It downgrades the camera quality
What recommendations would you give to someone considering this product?
If you are someone who works in a large organisation, you can anytime go for teams for easy intra company communications.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Teddy M.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
. Microsoft Teams lets you host audio, video, and web conferences with anyone inside or outside your organization.
What is your favorite aspect of this product?
Chats of which people Use
What do you dislike most about this product?
Audibility-Not Most of the time though
What recommendations would you give to someone considering this product?
its Fast and Easier to use
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Lucy K.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
It is god enough compared to other products
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams can accommodate very large meetings with hundreds or even thousands of participants, making it suitable for webinars or company-wide events
What is your favorite aspect of this product?
For businesses with strict security and compliance requirements, Teams offers robust features to address those concerns. Additionally, the ability to manage large meetings and comprehensive administrative controls cater to the needs of large organizations.
What do you dislike most about this product?
While there's a freemium model, the free tier of Teams offers limited features compared to some competitors, potentially hindering adoption for casual users or those on a tight budget.
What recommendations would you give to someone considering this product?
Do you need a platform for large meetings, webinars, or complex team collaboration projects? Teams can handle extensive collaboration requirements.
Pros
- Caring
- Saves Time
- Fair
- Over Delivered
Please tell us why you think this review should be flagged.
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