What is Microsoft Intune?
Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Intune?
Pros
- Enables Productivity
- Security Protects
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Kiosk Management
Custom Commands
No User Interruption
Real-Time Resolution
Automation on Demand
Mass Enrollment
Device Management and Security
Application Management
Manage All Endpoints
Content Management
Remote Support
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Microsoft Intune Reviews
Sreenath V.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Great Product
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
Microsoft Intune, a part of Microsoft 365, offers comprehensive mobile device and application management. It provides features like conditional access, app protection policies, and device management to ensure security and compliance, making it a valuable tool for organization
What is your favorite aspect of this product?
Comprehensive mobile device and application management, including conditional access, app protection policies, and device management capabilities.
What do you dislike most about this product?
Limited Customization
What recommendations would you give to someone considering this product?
Comprehensive mobile device and application management, including conditional access, app protection policies, and device management capabilities.
Please tell us why you think this review should be flagged.
Yash S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2026
Simplifying Endpoint Management Securely
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
The advantage is its ability to support both company-owned and personal device without making management overly complicate. Creating compliance policies deploying applications, enforcing security settings, and remotely troubleshooting devices can all be handle from one place. And what differentiates Microsoft Intune from many similar products is how well it combines endpoint management, device security, and application management into a single cloud-based platform.
What is your favorite aspect of this product?
The feature I value is the strong integration with the Microsoft ecosystem. Since many organizations already use Microsoft 365, Microsoft Entra ID, and Microsoft Defender, Intune fits naturally into existing IT environments without requiring complicated integration. And my favorite aspect of Microsoft Intune is how it simplifies endpoint management while keeping security at the center of everything.
What do you dislike most about this product?
The area that could be improved is troubleshooting and reporting. When a device does not receive a policy, fails to install an application, or reports a compliance issue, identifying the root cause is not always straightforward. And what I dislike Microsoft Intune is the initial setup can be more time-consuming than many people expected.
What recommendations would you give to someone considering this product?
The recommendation is to make full use of Intune’s integration with Microsoft Entra ID, Microsoft Defender, and other Microsoft security services instead of using it only for basic device management. And I would also recommend Microsoft Intune to ant organization looking for a reliable cloud-based endpoint management solution, especially of it already uses Microsoft 365 services.
Pros
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
- Caring
Cons
- Less Transparent
Please tell us why you think this review should be flagged.
Raju R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2026
Modern Cloud-Based Endpoint Management
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
The key difference is that Intune removes much of the dependancy on on-premises infrastructure and there is no need of dedicated management servers or complex hierarchical setups to push policies. Everything is handled through the cloud, which makes it easier to scale across distributed environments and manage remote or hybrid workforces. And another major advantage of Intune is its deep integration with other Microsoft services.
What is your favorite aspect of this product?
The strong point is its reduction in operational overhead. In older setups, a system engineer would often spend a lot of time maintaining infrastructure just to support endpoint management like server, updates, connectivity issues, and so on. And the thing that stands out is the way access decisions are no longer just about whether a device is known or trusted but whether the user and device together meet certain conditions at that moment.
What do you dislike most about this product?
The point of friction is the pace of change and Intune evolved quickly, which is generally a good thing, but it also means features, settings, and behaviours can shift over time. And a lot of the management experience is intentionally abstracted, which is great when things are working normally, but it becomes less convenient when we need to understand why something failed.
What recommendations would you give to someone considering this product?
I would advise going in with the right expectations. Intune is not a deep control, everything-customisable type of tool like traditional on-prem endpoint management systems. Instead, it’s built around abstraction and policy-driven management. That means we gain scalability and simplicity but we may lose some granular control and direct visibility when things go wrong. And i would also say Intune is a strong choice if our organisation is moving toward a cloud-first or hybrid work model, especially if we’re already invested in the Microsoft ecosystem.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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