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What is OpenText APM?
OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
99 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText APM?
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Discovery
Domain-Centric AI/ML
Domain-Agnostic AI/ML
Scalability
Transaction Request Performance
Application Request Tracing
Server Monitoring
Synthetic Monitoring (RUM)
Error Reporting
Vendor Capability Ratings
Ease of Customization
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Vendor Support
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
OpenText APM Reviews
Megan S.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2024
Unveiling the Performance Puzzle
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Many APM tools offer basic monitoring, but OpenText APM goes a step further with its built-in AIOps (Artificial Intelligence for IT Operations) capabilities. This allows for proactive problem identification and even automated remediation in some cases
What is your favorite aspect of this product?
OpenText APM's AI is like a Sherlock Holmes for application performance issues. It doesn't just tell you there's a problem; it helps you pinpoint the root cause. This saves our IT team a ton of time troubleshooting and allows us to resolve performance issues quickly
What do you dislike most about this product?
While OpenText APM excels at monitoring our internal systems, visibility into third-party applications integrated with our platform can be a bit limited.
What recommendations would you give to someone considering this product?
If you're a CIO or IT director in retail, and application performance is a top priority, then OpenText APM is definitely worth considering.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Security Protects
Sarah Z.
- Role: Public Sector
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Micro Focus is great!
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
The team can easily coordinate from various locations and on various platforms thanks to the simple and intuitive Micro Focus Filr functionalities. Excellent editing capabilities are offered for files, and Micro Focus Filr makes it simple to decide how to share files safely with specific users on a variety of devices.
What is your favorite aspect of this product?
A good application for sharing huge amounts of info is Micro Focus. It enables users to give invitations to those who will be receiving documents, drawings, reports, etc. Once a team member (or several team members) has access to shared data, they can either watch it without commenting or add their comments and contributions to the shared file site. When the inviting party determines the invitee’s degree of access, this happens. If necessary, the inviter may also specify a time when this access expires or leave it open-ended for the duration of the endeavor.
What do you dislike most about this product?
Controls for desktop applications’ file synchronization. For instance, if someone were to attempt to clean up their local hard disk, they might delete files from Filr. An admin should be informed of such an event so they can authorize it before it takes place.
What recommendations would you give to someone considering this product?
You are fortunate if you are concerned about someone else hosting your cloud storage. The cloud storage utility Micro Focus Filr is excellent. This program is easy to use and well-encrypted. Very comparable to Microsoft Onedrive and Dropbox.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Cons
- Vendor's Interest First
- Slower Product Innovation
Joynal A.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Initial Implementation
Submitted Oct 2022
Fantastic Tool!
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
It is very customizable to present you with precisely the information you want to see, in the order you want to see it in, and can generate reports of the same with ease.
What is your favorite aspect of this product?
All custom filters/view can be saved and shared with others easily too, making it great for teams to be able to quite literally "be on the same page" when discussing outstanding defects pertaining to them.
What do you dislike most about this product?
There is also a rather steep learning curve at first as the tool is so vastly configurable, and the many options can seem overwhelming at first.
What recommendations would you give to someone considering this product?
Try it before buying it if you can, see if they can loan you a trial license for a month at least.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Includes Product Enhancements
Cons
- Commodity Features
- Less Effective Service
