In Partnership With SelectHub
What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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In Partnership With SelectHub
Mailchimp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Contact Database
Mobile Optimized
Segmentation
A/B Testing
Auto-Responders
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
SUNNY P.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Jul 2021
Terrable product
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Nothing this product is terrible and expensive
What is your favorite aspect of this product?
Nothing the platform is awful
What do you dislike most about this product?
Everything a about mailchip is terrible
What recommendations would you give to someone considering this product?
I would not recomend this to any of my contacts or business friends
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
Brenda G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2021
Easy to use, but basic
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It's easy to use
What is your favorite aspect of this product?
Simple interfaz, include all the email marketing basic features
What do you dislike most about this product?
Watermark on free version
What recommendations would you give to someone considering this product?
Good for start-ups and/or freelancers
Pros
- Transparent
- Efficient Service
- Caring
- Respectful
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Eduardo G.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jul 2021
Extremamente fácil de usar!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
A usabilidade principalmente.
What is your favorite aspect of this product?
O visual agradável para se trabalhar, além da qualidade e disposição de todas as funcionalidades.
What do you dislike most about this product?
Até o momento não identifiquei aspectos negativos.
What recommendations would you give to someone considering this product?
Considero um excelente produto, vale a pena experimentar.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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