Kochava Customer Reviews 2026 | Product Analytics

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Kochava

Composite Score

7.0 /10

CX Score

7.4 /10

37 Reviews Write a Review

Claim Software

What is Kochava?

Kochava's Unified Audience Platform provides precision, real-time omni-channel attribution that helps data-driven marketers measure and optimize their marketing for every customer journey. Kochava delivers what marketers need, when they need it, to establish customer identity and segment and activate audiences in a privacy-first world, leveraging data from the Kochava Collective for audience enrichment.

Company Details

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Awards & Recognition

Kochava won the following awards in the Product Analytics category

Filter By

Service Experience
Contract Negotiation

2025

Service Experience
Contract Negotiation

2024

1 Top Rated Capabilities

2 Top Rated Features

2024

Service Experience
Conflict Resolution

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

Kochava Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Kochava.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

90 Plan to Renew

3
Since last award

69 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kochava?

7% Negative

6% Neutral

87% Positive

Pros

Respectful
Altruistic
Trustworthy
Effective Service

Feature Ratings

Average 71

Conversion Analysis

Data Integrity

Marketing Analytics

Audience Segmentation

Data Warehousing

Analytics and Reporting

Device and Browser Analytics

Mobile Functionality

Data Management

API Framework

Data Analysis and Survey Function

Vendor Capability Ratings

Average 71

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Kochava Reviews

Marwan M.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Kochava from other similar products?

Kochava is one of the top 3 Mobile measurement tools

What is your favorite aspect of this product?

In-App events Tracking (installs, Home Screen, session begin, Offer Main, Offer Details, complete registration and Redemption)

What do you dislike most about this product?

we can't segment by Campaign only portal

What recommendations would you give to someone considering this product?

Simply Kochava is an app measurement tool that aggregate app data and track all audience behavior through out App Journey. It can also segment audience according to their in-app action our traffic source.

Pros

Trustworthy
Saves Time
Fair
Helps Innovate

Bobby V.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Great reporting metric presentation

Likeliness to Recommend

8 /10

What differentiates Kochava from other similar products?

Kochava is presenting the reporting metrics very nicely compared to similar products on the market.

What is your favorite aspect of this product?

Kochava is making it easy to log events and segregate data.

What do you dislike most about this product?

Other paid products on the market are providing a better overall solution.

What recommendations would you give to someone considering this product?

Kochava is great for basic-level tracking, and it's easy to train staff to use it.

Pros

Helps Innovate
Unique Features
Caring
Altruistic

Role: C-Level
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

8 /10

Pros

Inspires Innovation
Altruistic
Includes Product Enhancements
Continually Improving Product

Kochava

What is Kochava?

Company Details

Need Assistance?

Awards & Recognition

Kochava Ratings

80 Likeliness to Recommend

1 Since last award

90 Plan to Renew

3 Since last award

69 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Kochava?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Conversion Analysis The ability to capture and analyze conversion (transaction) data and conversion paths from the web or associated channels.

Data Integrity Includes data accuracy, data maintenance, and data verification and validation.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Audience Segmentation The ability to create and analyze discrete customer audience segments based on user-defined criteria or variables.

Data Warehousing Includes large data retrieval, data reporting, and data analytics.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Device and Browser Analytics Capture and summarize device and browser information.

Mobile Functionality Can be used on mobile devices​.

Data Management Includes data sharing, data storage, records management, and data security.

API Framework The platform provides the ability to move data to and from the solution and other customer interaction applications (i.e. CRM) with ease.

Data Analysis and Survey Function Can capture survey data and multiple data sets may be output for analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Kochava Reviews

Marwan M.

Fantastic product!

Likeliness to Recommend

Pros

Bobby V.

Great reporting metric presentation

Likeliness to Recommend

Pros

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Conversion Analysis

Data Integrity

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Audience Segmentation

Data Warehousing

Analytics and Reporting

Device and Browser Analytics

Mobile Functionality

Data Management

API Framework

Data Analysis and Survey Function

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Business Value Created

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Ease of Customization

Product Strategy and Rate of Improvement