What is Keap?

Ditch the spreadsheet with Keap’s client management system. House all your client activity and communications in one place. Let Keap’s client management software handle the follow-up, update your client records, and get you paid, while you focus on providing great service.

Company Details


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Awards & Recognition

Keap won the following awards in the Marketing Automation - B2C category

Keap Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Keap.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Keap?

5% Negative
13% Neutral
82% Positive

Pros

  • Trustworthy
  • Friendly Negotiation
  • Reliable
  • Respectful

Feature Ratings

Average 86

Marketing Master Data Management

94

Customer Journey Modelling

90

Multivariant Testing

88

Email Marketing Automation

88

SMS Marketing

88

Marketing Asset Management

87

Mobile Marketing Management

86

Marketing Project Management

85

Social Media Marketing Management

85

Marketing Analytics

82

Vendor Capability Ratings

Average 83

Ease of IT Administration

92

Quality of Features

89

Availability and Quality of Training

88

Ease of Data Integration

87

Product Strategy and Rate of Improvement

87

Usability and Intuitiveness

87

Ease of Customization

86

Ease of Implementation

86

Business Value Created

84

Vendor Support

83

Breadth of Features

77

Keap Reviews

Natalia E.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Keap is a very straightforward CRM platform to use

Likeliness to Recommend

10 / 10

What differentiates Keap from other similar products?

Keap offers a complete solution for those who wants to take marketing to the next level

What is your favorite aspect of this product?

How easy is to automate emails and understand data

What do you dislike most about this product?

email deliverability restrictions to the corporate domains

What recommendations would you give to someone considering this product?

Have a high level of understanding about CRM's, attention to the details and creativity

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2023

I can't imagine what my business without keep

Likeliness to Recommend

9 / 10

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Aaron M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Keap has been very useful

Likeliness to Recommend

10 / 10

What differentiates Keap from other similar products?

This program is one of the best tools that we can put to the test and implement it in the business management operation, since this program will be in charge of executing in the marketing area, Keap has been very useful to automate each of the procedures on my platforms on the web in my system, one of the wonders of this program will be the great handling it has to carry each of our contacts and find the best and most powerful clients for the benefit of the company, with Keap' s support will be the multiple messages that are sent through the company's emails automatically for the presentation of our content.

What is your favorite aspect of this product?

With the help of this program I have even had the possibility of using it with an appointment scheduler with each of my clients, this has given them a better order when interacting with all our contacts, Keap is a program that allows me to have creations and sending email marketing campaigns, as well as automating the sales process by tracking potential customers and assigning tasks, that is, thanks to the help of this program, there has been a massive growth in the management of sales of my company, since this program guides my clientele to achieve a commercial connection.

What do you dislike most about this product?

The truth is that I do not recommend this program for those companies that have been in the market for a very short time, since this company is designed for companies that have a greater demand from their clients, the program does not generate the same results for small companies, it is much better for managing companies with more number of businesses and trajectory in their market.

What recommendations would you give to someone considering this product?

I have always mentioned that this program is the most assertive solution to have an automation of each one of the marketing parameters of my company, since Keap is a program that responds perfectly to the demand of my work and to the management of my contacts in each one of the steps that lead them to finalize sales on the web, this program is totally recommended for its functionality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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