JazzHR Customer Reviews 2025 | Applicant Tracking Systems

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JazzHR

Composite Score

6.7 /10

CX Score

6.5 /10

32 Reviews Write a Review

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What is JazzHR?

JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast. Our affordable solution replaces spreadsheets and inbox recruiting with an intuitive applicant tracking system that streamlines the entire candidate-to-employee journey.

Company Details

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Awards & Recognition

JazzHR won the following awards in the Applicant Tracking Systems - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

4 Top Rated Features

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

JazzHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JazzHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

80 Plan to Renew

2
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JazzHR?

11% Negative

24% Neutral

65% Positive

Pros

Respectful
Caring
Reliable
Transparent

Cons

Less Inspiring
Under Delivered
Inhibits Innovation

Feature Ratings

Average 78

Candidate Experience Portal

Compliance

Customized Job Postings

Candidate Experience Surveys

User Permissions

Analytics and Reporting

Onboarding and Training

Integration APIs

Employee Referrals

AI Capabilities

Mobile

Vendor Capability Ratings

Average 72

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

JazzHR Reviews

Trina F.

Role: Human Resources
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Great and easy recruiting software!

Likeliness to Recommend

9 /10

What differentiates JazzHR from other similar products?

JazzHR has incredibly transparent pricing, and is highly customizable for each business. The platform is easy to use and makes it very easy to get started right away. Our implementation process took less than a week!

What is your favorite aspect of this product?

I love the customizability of the hiring stages and templated emails. Jazz provides samples, but makes it incredibly easy to build processes.

What do you dislike most about this product?

I did not like that while there is a way to create a recruiter interview question template, it is impossible to share those notes outside of the Jazz platform. So you cannot download the interview notes to share with anyone who is not added into the system. We ended up just not using the interview notes feature and opting for word docs.

What recommendations would you give to someone considering this product?

This is an amazing product for a smaller recruiting function (under 4 recruiting users). Everything is very simple to use, and the software will automatically post to over a dozen job sites. We found that we received a good amount of applicants for every role we hired for.

Pros

Enables Productivity
Reliable
Performance Enhancing
Trustworthy

Role: Human Resources
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Easy to use

Likeliness to Recommend

9 /10

Pros

Respectful
Trustworthy
Caring
Client Friendly Policies

Cons

Less Generous

Kim S.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use features, similar to most others.

Likeliness to Recommend

6 /10

What differentiates JazzHR from other similar products?

There was nothing that stood out amongst other products.

What is your favorite aspect of this product?

Easy of implementation and use.

What do you dislike most about this product?

The product didn't get the results of candidates I was hoping for.

What recommendations would you give to someone considering this product?

I tried JazzHR as a different platform for our recruiting. It was easy to use and maintain. The help support was good. For us it didn't work any better than the others I have used and average cost. It might not have been the right positions I was hiring for to benefit the platform. If I had different positions to fill I would try again and see if the results were different.

Pros

Acts with Integrity
Transparent
Friendly Negotiation
Helps Innovate

JazzHR

What is JazzHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

JazzHR Ratings

79 Likeliness to Recommend

80 Plan to Renew

2 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+66 Net Emotional Footprint

How much do users love JazzHR?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

User Permissions Ability to set configuration and access permissions by user requirements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Employee Referrals Employees can refer candidates through the system.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

JazzHR Reviews

Trina F.

Great and easy recruiting software!

Likeliness to Recommend

Pros

Easy to use

Likeliness to Recommend

Pros

Cons

Kim S.

Easy to use features, similar to most others.

Likeliness to Recommend

Pros

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Feature Ratings

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