JazzHR Customer Reviews 2025 | Applicant Tracking Systems

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JazzHR

Composite Score

6.7 /10

CX Score

6.5 /10

32 Reviews Write a Review

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What is JazzHR?

JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast. Our affordable solution replaces spreadsheets and inbox recruiting with an intuitive applicant tracking system that streamlines the entire candidate-to-employee journey.

Company Details

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Awards & Recognition

JazzHR won the following awards in the Applicant Tracking Systems - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

4 Top Rated Features

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

JazzHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JazzHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

80 Plan to Renew

2
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JazzHR?

11% Negative

24% Neutral

65% Positive

Pros

Respectful
Caring
Reliable
Transparent

Cons

Less Inspiring
Under Delivered
Inhibits Innovation

Feature Ratings

Average 78

Candidate Experience Portal

Compliance

Customized Job Postings

Candidate Experience Surveys

User Permissions

Analytics and Reporting

Onboarding and Training

Integration APIs

Employee Referrals

AI Capabilities

Mobile

Vendor Capability Ratings

Average 72

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

JazzHR Reviews

Andrey L.

Role: Operations
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

hiring workflow management tool / hr collaboration

Likeliness to Recommend

10 /10

What differentiates JazzHR from other similar products?

It has great design and logical workflow. JazzHR is integrated withh most web resourced and despite been selenium add on used ut works exceptionally good,

What is your favorite aspect of this product?

We experienced fast collaboration during the process of candidate selection and it has good reporting capabilities and easy to collaborate within team. It has great pro formas or template management tools for correspondence and has build in invitation app for scheduling skill tests or meetings.

What do you dislike most about this product?

We like everything but would be great to have upwork/fiverr/indeed integrations cause we are operating servicing market and need prompt automated candidate selection. Would be great tp create comparative tables for candidates - quantification of resume, comparing current to previous positions to verify if there is any interesting potential behind the curtains. Good to have a kind of recognition of top 20 universities or Fortune 1K companies to have flags on. Would be brilliant if having build in accounting module of api to SAP/Oracle systems to create user/candidate immediatly upon contract signed or offer accepted.

What recommendations would you give to someone considering this product?

Try JazzHR and you will find new approach It is collaborative tools, works reliable and make you to do hiring efficient with 1/2/ less of recruiters team, It is priced very well and works good for any size of company even for internal corp projects or non-profit organisations.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jun 2023

Good enough but not the best!

Likeliness to Recommend

7 /10

Pros

Efficient Service
Respectful
Acts with Integrity
Reliable

Cons

Inhibits Innovation
Slower Product Innovation
Less Performance Enhancing

Adeel M.

Role: Human Resources
Industry: Entertainment
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Features were the main criteria

Likeliness to Recommend

7 /10

What differentiates JazzHR from other similar products?

The ease of interface

What is your favorite aspect of this product?

talent acquisition

What do you dislike most about this product?

The price

What recommendations would you give to someone considering this product?

To compare with other ATS

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Cons

Leverages Incumbent Status
Inhibits Innovation
Less Effective Service

JazzHR

What is JazzHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

JazzHR Ratings

79 Likeliness to Recommend

80 Plan to Renew

2 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+66 Net Emotional Footprint

How much do users love JazzHR?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

User Permissions Ability to set configuration and access permissions by user requirements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Employee Referrals Employees can refer candidates through the system.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

JazzHR Reviews

Andrey L.

hiring workflow management tool / hr collaboration

Likeliness to Recommend

Pros

Good enough but not the best!

Likeliness to Recommend

Pros

Cons

Adeel M.

Features were the main criteria

Likeliness to Recommend

Pros

Cons

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Feature Ratings

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