isolved People Cloud Logo
isolved People Cloud Logo
iSolved

isolved People Cloud

Composite Score
8.1 /10
CX Score
8.2 /10
isolved People Cloud
8.1 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

99 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
11% Neutral
85% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Fair
  • Reliable

Feature Ratings

Average 82

Payroll Administration

87

Employee Record

86

Leave Management

82

Benefits Administration

82

Time and Attendance

82

Talent Acquisition

82

Reporting and Analytics

81

Position Management

81

Learning and Development

80

Talent Management

80

Performance Management

79

Vendor Capability Ratings

Average 78

Breadth of Features

81

Business Value Created

80

Product Strategy and Rate of Improvement

79

Quality of Features

79

Ease of IT Administration

78

Availability and Quality of Training

77

Vendor Support

77

Usability and Intuitiveness

77

Ease of Implementation

76

Ease of Customization

75

Ease of Data Integration

75

isolved People Cloud Reviews

Michelle W.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

I look forward to more developments from iSolved!

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

Aesthetically, I enjoy the color scheme and the service is incredibly knowledgeable and helpful. However, technically it needs an upgrade, especially with the reporting and data-at-a-glance features. Companies rely heavily on having the data at their fingertips and iSolved needs to catch up here. It could also be more intuitive and user friendly. I'm looking for more connections to be made so I'm not backing in and out of screens constantly.

What is your favorite aspect of this product?

Customer service is amazing and incredibly willing to help!

What do you dislike most about this product?

The reporting feature is cumbersome and dabase-like. I really wish it were easier to find information quickly, with as few clicks as possible.

What recommendations would you give to someone considering this product?

I would recommend what I always recommend; look at a minimum of three vendors, demos and presentations before making a decision. Check references and do your research.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cons

  • Less Performance Enhancing
  • Less Productive
  • Commodity Features

Carlie B.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

A bit pricy and customer service disappoints.

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

iSolved holds a lot of capabilities in one company. Which is harder to steer away from. I wish their customer service and usability was better.

What is your favorite aspect of this product?

Ease of all in one place product.

What do you dislike most about this product?

The customer service, usability, and price.

What recommendations would you give to someone considering this product?

Better, easier, and more knowledgeable customer service reps. Better pricing. More user friendly.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Wastes Time
  • Inhibits Innovation
  • Slower Product Innovation
  • Role: Human Resources
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Simple low cost Robust high cost

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Security Protects

Cons

  • Charges for Enhancements
  • Under Delivered
  • Less Effective Service

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