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Infor (US), LLC

Infor HCM

Composite Score

7.5 /10

CX Score

7.6 /10

53 Reviews Write a Review

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What is Infor HCM?

Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.

Company Details

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Awards & Recognition

Infor HCM won the following awards in the Human Capital Management - Enterprise category

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Service Experience

Latest Award, 2026

10 Top Rated Capabilities

8 Top Rated Features

2025

Service Experience

2025

11 Top Rated Capabilities

11 Top Rated Features

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

10 Top Rated Capabilities

10 Top Rated Features

2023

Service Experience
Contract Negotiation
Conflict Resolution

2023

6 Top Rated Capabilities

3 Top Rated Features

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Infor HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor HCM?

2% Negative

21% Neutral

77% Positive

Pros

Helps Innovate
Respectful
Reliable
Caring

Feature Ratings

Average 83

Workforce Planning

Talent Acquisition

Compensation Management

Learning and Development

Document Management (DMS) Capabilities

Self-Service Applicant Portal

Performance Management

Talent Management

Position Management

Payroll Administration

Scheduling

Vendor Capability Ratings

Average 82

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Infor HCM Reviews

Raghu S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Good for the price and easy-to-use tool

Likeliness to Recommend

8 /10

What differentiates Infor HCM from other similar products?

Infor helps our HR reps to easily manage big teams and easily accessible at any place to get desired documents.

What is your favorite aspect of this product?

Easy to use on desktop, nice to be able to check hours, overtime, and clock in and out with ease.

What do you dislike most about this product?

Cost is comparably high and the implementation was slow.

What recommendations would you give to someone considering this product?

Good tool but just can be hard to choose your right package at first.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2024

"Innovative and user friendly product"!

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Keshav R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Going with infor is a great option

Likeliness to Recommend

8 /10

What differentiates Infor HCM from other similar products?

Solving the hassle to access documents like W-2's & pay statements. Infor makes it extremely easy.

What is your favorite aspect of this product?

Being able to remotely access my documents any time of day seamlessly from virtually any platform

What do you dislike most about this product?

The welcome page is extremely basic. Might not look as professional to some.

What recommendations would you give to someone considering this product?

Going with infor is a great option. There won't be a worry of there being a lack of function or ease of use.

Pros

Performance Enhancing
Helps Innovate
Inspires Innovation
Saves Time

Infor HCM

What is Infor HCM?

Company Details

Need Assistance?

Awards & Recognition

Infor HCM Ratings

82 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Infor HCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Compensation Management Manage compensation design, salary bands, salaried and hourly structures, and bonus and variable compensation plans.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Self-Service Applicant Portal​ The solution provides a robust applicant portal where documentation can be submitted, updated, and where the present status of an application can be tracked.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Infor HCM Reviews

Raghu S.

Good for the price and easy-to-use tool

Likeliness to Recommend

Pros

"Innovative and user friendly product"!

Likeliness to Recommend

Pros

Keshav R.

Going with infor is a great option

Likeliness to Recommend

Pros

Most Popular Infor HCM Comparisons

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UKG Pro

Oracle PeopleSoft

SAP SuccessFactors HCM

Oracle Fusion Cloud HCM

Feature Ratings

Workforce Planning

Talent Acquisition

Compensation Management

Learning and Development

Document Management (DMS) Capabilities

Self-Service Applicant Portal

Performance Management

Talent Management

Position Management

Payroll Administration

Scheduling

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Business Value Created

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training