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iCIMS

iCIMS Talent Cloud

Composite Score

6.8 /10

CX Score

6.5 /10

23 Reviews Write a Review

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What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

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Awards & Recognition

iCIMS Talent Cloud won the following awards in the Applicant Tracking Systems - Enterprise category

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0 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iCIMS Talent Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

10% Negative

4% Neutral

86% Positive

Pros

Security Protects
Performance Enhancing
Enables Productivity
Reliable

Feature Ratings

Average 81

Candidate Experience Surveys

User Permissions

Candidate Experience Portal

Customized Job Postings

Compliance

Analytics and Reporting

Onboarding and Training

Employee Referrals

Integration APIs

AI Capabilities

Mobile Optimization

Vendor Capability Ratings

Average 76

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Also Featured in...

Candidate Relationship Management

Score 7.8

View iCIMS Talent Cloud in this category (opens in a new tab)

Talent Acquisition Suites

Score 6.7

View iCIMS Talent Cloud in this category (opens in a new tab)

iCIMS Talent Cloud Reviews

Ann S.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use, customize & develop

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

AI, customizability and broad range of products. Products can be used with or without the ATS and integrates well with other systems. Easy to use at all levels.

What is your favorite aspect of this product?

Ability to customize to meet our needs

What do you dislike most about this product?

sometimes config relies on the customer who may or may not be saavy in terms. This has greatly improved.

What recommendations would you give to someone considering this product?

Have a solid idea of your ideal workflow and what/how you need to report your data. iCIMS can work with you to meet efficiencies where they can and will tell you what is not possible or offer an alternative. Have a plan and resources to review your platform on a regular basis to make changes or add new products. Consider which products are most beneficial and can be bundled for optimal pricing.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Michael P.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

One of the best ATS solutions.

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

There is no 100% solution in the TA space. This is a close as it gets and it must be configured to your process to be effective.

What is your favorite aspect of this product?

Reporting and Analytics. The volume and quality of the data is superb.

What do you dislike most about this product?

Support, it is all email or web based ticketing and you cannot speak to a person anymore.

What recommendations would you give to someone considering this product?

Spend the time to really understand and focus on the implementation and configurations. If you need to modify your process, do so during implementation.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Efficient Service
Wastes Time
Under Delivered

Sona S.

Role: Human Resources
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

An amazing product with an amazing support team !

Likeliness to Recommend

7 /10

What differentiates iCIMS Talent Cloud from other similar products?

Continuous improvement and innovation with the users in mind. The system is highly accessible and the ease of use is a huge benefit as it reduces time spent training users. Additionally, the ICIMS academy is a valuable resource and provides valuable insight on using the systems effectively.

What is your favorite aspect of this product?

I greatly enjoy the reporting feature as well as the dashboards. It seems daunting at first but once you understand where the information comes from, you are able to build amazing reports to support recruitment activities. The visuals are great and the variety of report types allows you to use this data and make nuanced improvements or changes

What do you dislike most about this product?

Certain areas of the product lack functionality. If not for small formatting issues, the Offer module would be absolutely amazing and would truly take the platform to another level. However the lack of ability to format documents effectively hinders productivity and leads users to make use of an alternate system for generating and sending offers of employment.

What recommendations would you give to someone considering this product?

ICIMS is an amazing system and should definitely be given serious consideration. It is easily customizable to your individual needs

Pros

Fair
Performance Enhancing
Enables Productivity
Unique Features

Cons

Under Delivered

iCIMS Talent Cloud

What is iCIMS Talent Cloud?

Company Details

Book a Free Demo Today!

Awards & Recognition

iCIMS Talent Cloud Ratings

79 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love iCIMS Talent Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

User Permissions Ability to set configuration and access permissions by user requirements.

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Employee Referrals Employees can refer candidates through the system.

Integration APIs Ability of the software to interface with legacy and other third party applications.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Mobile Optimization Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Candidate Relationship Management

Talent Acquisition Suites

iCIMS Talent Cloud Reviews

Ann S.

Easy to use, customize & develop

Likeliness to Recommend

Pros

Michael P.

One of the best ATS solutions.

Likeliness to Recommend

Pros

Cons

Sona S.

An amazing product with an amazing support team !

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Candidate Experience Surveys

User Permissions

Candidate Experience Portal

Customized Job Postings

Compliance

Analytics and Reporting

Onboarding and Training

Employee Referrals

Integration APIs

AI Capabilities

Mobile Optimization

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement