Skip to main content
IBM Security MaaS360 with Watson Large Header Logo
IBM

IBM Security MaaS360 with Watson

6.8 / 10

Category

What is IBM Security MaaS360 with Watson?

MaaS360 is an enterprise mobility management (EMM) platform that enables IT to deliver end-to-end security and management through the implementation of mobile device management, mobile application management, mobile content management, secure mail, secure browser, mobile expense management and laptop management.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

IBM Security MaaS360 with Watson Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Security MaaS360 with Watson.

68 Likeliness to Recommend

87 Plan to Renew

64 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

+59 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Security MaaS360 with Watson?

10% Negative
21% Neutral
69% Positive

Pros

  • Reliable
  • Security Protects
  • Enables Productivity
  • Effective Service

Cons

  • Less Inspiring
  • Vendor's Interest First
  • Leverages Incumbent Status

Feature Ratings

Average 73

Mobile Device Management and Security

75

Content Management

75

End User Experience

75

User Privacy

74

Reporting

73

Location Services

73

IT Experience

73

Application Management

73

Mobile Productivity

70

Single Pane of Glass

65

Vendor Capability Ratings

Average 71

Quality of Features

73

Usability and Intuitiveness

73

Ease of IT Administration

73

Ease of Implementation

72

Business Value Created

72

Ease of Data Integration

71

Availability and Quality of Training

71

Breadth of Features

70

Vendor Support

69

Ease of Customization

68

Product Strategy and Rate of Improvement

68

IBM Security MaaS360 with Watson Reviews

Dustin M.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2020

Great Product for Managing iOS devices!

Likeliness to Recommend

100

What differentiates IBM Security MaaS360 with Watson from other similar products?

Ease of use! The ability to track and manage all my iOS devices in the field!

What is your favorite aspect of this product?

Management of iOS devices on the fly in the field!

What do you dislike most about this product?

Takes a little effort to get new devices added.

What recommendations would you give to someone considering this product?

Well rounded software for managing iOS and android devices.

Pros

  • Fair
  • Altruistic
  • Friendly Negotiation
  • Appreciates Incumbent Status

Marc A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Maas360 was better before IBM

Likeliness to Recommend

56

What differentiates IBM Security MaaS360 with Watson from other similar products?

Original development team was fast to respond to questions and problems.

What is your favorite aspect of this product?

Ease of user use

What do you dislike most about this product?

Poor software controls for my IT staff to protect end users with.

What recommendations would you give to someone considering this product?

Good location capabilities and controls

Pros

  • Generous Negotitation
  • Enables Productivity
  • Client Friendly Policies
  • Altruistic

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation
  • Leverages Incumbent Status

Matt H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2020

Great product - enjoy!

Likeliness to Recommend

100

What differentiates IBM Security MaaS360 with Watson from other similar products?

Customer service and price

What is your favorite aspect of this product?

Affordability and number of features.

What do you dislike most about this product?

Really - nothing at all.

What recommendations would you give to someone considering this product?

Use this product confidently and often.

Pros

  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation
  • Respectful

Most Popular IBM Security MaaS360 with Watson Comparisons

See All Alternatives