HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot Marketing Hub (Social) Logo Award Winner Product Badge
HubSpot

HubSpot Marketing Hub (Social)

8.8 / 10
Category
HubSpot Marketing Hub (Social)
8.8 / 10

What is HubSpot Marketing Hub (Social)?

From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


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Awards & Recognition

HubSpot Marketing Hub (Social) won the following awards in the Social Media Management - Enterprise category

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HubSpot Marketing Hub (Social) Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub (Social).

88 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub (Social)?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 85

Dashboards and Visualization

88

Social Media Channel Integration Outbound

87

Social Media Channel Integration Inbound

86

Social Moderation and Workflow Management

86

Campaign Execution

86

Social Post Archival

85

Social Response Management

85

Social Asset Management

85

Trend Analysis

85

Sentiment Analysis

81

Contextual Analysis

81

Vendor Capability Ratings

Average 83

Ease of IT Administration

98

Ease of Implementation

93

Breadth of Features

92

Ease of Customization

92

Product Strategy and Rate of Improvement

91

Quality of Features

91

Business Value Created

90

Ease of Data Integration

90

Vendor Support

90

Availability and Quality of Training

88

Usability and Intuitiveness

86

HubSpot Marketing Hub (Social) Reviews

Diksha S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Go to tool for Social Media Marketers

Likeliness to Recommend

9 / 10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

Shared Inbox features are different and I didn't found it in other platforms.

What is your favorite aspect of this product?

I adore the special features like shared inbox and social Media Management

What do you dislike most about this product?

Use of more AI can be a good opportunity to grow the tool.

What recommendations would you give to someone considering this product?

To use this tool to follow the trend AI-powered social post generators and quickly publish content directly on social media platforms like LinkedIn, Facebook, Instagram, and X.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Sheeba T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

All-in-One Solution for Marketing

Likeliness to Recommend

9 / 10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

The insights and analytics are in detail. This is very important in our Marketing Strategy. It helps in growing business and managing our customers.

What is your favorite aspect of this product?

The convenience that a lot of essentials of Marketing are found in one place is my favorite aspect.

What do you dislike most about this product?

The import of contact lists is troublesome.

What recommendations would you give to someone considering this product?

It is an important tool for a marketer. In the world of digital marketing if Hubspot is not on your list then you are missing a big thing. Many features will help in automation and make you more efficient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin A.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy and Industry Standard

Likeliness to Recommend

9 / 10

What differentiates HubSpot Marketing Hub (Social) from other similar products?

I think since they have been doing this for awhile it makes them stan out in support and features. Since realibility is very key for my business we find that new softwares don't have the same level of support and key intergrations.

What is your favorite aspect of this product?

It's ease of use is the best part. Any aspect of social management you might not know they have video tutorials and I love their newsletters!

What do you dislike most about this product?

The cost seems extremely high for what you get. Since there are others its worth trying the free account first and going from there.

What recommendations would you give to someone considering this product?

Like I mentioned before making sure you see what features work with other softwares that you may use. Since this is a one of many type of software the capabilities the key to making sure it works with everyone!

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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