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Hospedia

Hospedia Solutions

Composite Score

6.3 /10

CX Score

7.1 /10

5 Reviews Write a Review

Claim Software

What is Hospedia Solutions?

Our Patient Centred Care Platform delivers Patient Media, Patient Engagement and Clinical Workflow solutions to more than 160 hospitals worldwide, serving over 10m patients, 5m visitors and 500k healthcare staff every year.

Company Details

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Hospedia Solutions Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

63 Likeliness to Recommend

100 Plan to Renew

61 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hospedia Solutions?

0% Negative

10% Neutral

90% Positive

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 71

Wait Time Tracking

Admissions Management

Patient Engagement

Medical Billing

Patient/ Physician Scheduling

Patient Flow Management

Discharge Management

Patient Portal

Bed Management

Patient Tracking

Referral Management

Vendor Capability Ratings

Average 67

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Ease of Data Integration

Breadth of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Hospedia Solutions Reviews

Nwankwo M.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2025

Valuable Solution Needing Better Support/maintain

Likeliness to Recommend

7 /10

What differentiates Hospedia Solutions from other similar products?

Hospedia Solutions stands out for its strong focus on patient engagement and bedside experience. Unlike many hospital management systems, it combines patient entertainment, feedback, and communication tools directly at the point of care. The main differentiator is its integration of patient media, entertainment, and engagement systems with hospital information workflows. This dual approach enhances both patient satisfaction and staff communication.

What is your favorite aspect of this product?

My favorite aspect of Hospedia Solutions is its patient engagement capability — the bedside terminals and entertainment options help improve patient satisfaction and make hospital stays more comfortable.

What do you dislike most about this product?

The interface could be more modern and intuitive. Some patients, especially elderly ones, find it difficult to navigate the controls or access features easily.

What recommendations would you give to someone considering this product?

It’s a good solution for improving patient communication and experience. However, proper staff orientation and IT support are essential to maximize its benefits and minimize downtime.

Pros

Performance Enhancing
Unique Features
Helps Innovate
Reliable

Srikanth D.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2023

Fantastic product!

Likeliness to Recommend

4 /10

What differentiates Hospedia Solutions from other similar products?

User-friendly software interference, Service Uptime, Implementation efficiency and customizable workflow. There is nothing that this software development team cannot deliver.

What is your favorite aspect of this product?

User-friendly software interference, Service Uptime, Implementation efficiency and customizable workflow. There is nothing that this software development team cannot deliver. You have an enormous hospital to manage with 80-90 patients or more than 1000 patients; this HIS Implementation is easy and efficient. Any nontechnical person with limited experience in the hospital can start using it.

What do you dislike most about this product?

Dynamic reporting is missing. Limited framework to explore colossal data possibility. Data mining and API development take time. Integration takes time, and it is dependent on manual understanding.

What recommendations would you give to someone considering this product?

You have an enormous hospital to manage with 80-90 patients or more than 1000 patients; this HIS Implementation is easy and efficient. Any nontechnical person with limited experience in the hospital can start using it.

Pros

Performance Enhancing
Reliable
Enables Productivity
Inspires Innovation

Gray S.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Logical Applicatio in Managing the Clients Details

Likeliness to Recommend

9 /10

What differentiates Hospedia Solutions from other similar products?

Hospedia Solutions has secured to oversee the entire admission process for patients, where every activity is well registered and monitored. Further, Hospedia Solutions has the claim management option, including the many insurance companies to have an easy engagement.

What is your favorite aspect of this product?

Hospedia Solutions has sustainable emergency controlling power, where every activity or event is kept under control. More so, Hospedia Solutions has selective way of employing staff, to ensure only the professional players that gain the position in the company.

What do you dislike most about this product?

Hospedia Solutions is the program that oversee all the activities that a patient is done in a facility. There is maximum help from Hospedia Solutions and sustainable determination.

What recommendations would you give to someone considering this product?

Hospedia Solutions is the avenue for better patient management process. There is proper recording and efficient work in controlling the health of patients.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Hospedia Solutions

What is Hospedia Solutions?

Company Details

Need Assistance?

Hospedia Solutions Ratings

63 Likeliness to Recommend

100 Plan to Renew

61 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Hospedia Solutions?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Wait Time Tracking A feature that uses at-a-glance and real-time updates to track and benchmark waiting times.

Admissions Management Assists in the registration of a patient into a healthcare facility for clinical treatment.

Patient Engagement Includes patient TV time, electronic meal ordering, patient media, and hospital Wi-Fi.

Medical Billing Includes online account management, online payments, insurance checks, and online billing.

Patient/ Physician Scheduling The planning and scheduling of all necessary resources (providers, exam rooms, equipment, investigations, interventions and events) associated with the diagnosi

Patient Flow Management A dashboard tool that monitors the movement of patients through a healthcare facility.

Discharge Management Includes check out, referral planning, and treatment planning.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Bed Management The allocation and provision of beds. It includes the services that are aligned with being cared for by a medical facility.

Patient Tracking Includes pre-admit tracking, patient transfer management, and patient status tracking.

Referral Management Includes contact information maintenance, outreach and campaign management, and referral tracking and monitoring.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Hospedia Solutions Reviews

Nwankwo M.

Valuable Solution Needing Better Support/maintain

Likeliness to Recommend

Pros

Srikanth D.

Fantastic product!

Likeliness to Recommend

Pros

Gray S.

Logical Applicatio in Managing the Clients Details

Likeliness to Recommend

Pros

Feature Ratings

Wait Time Tracking

Admissions Management

Patient Engagement

Medical Billing

Patient/ Physician Scheduling

Patient Flow Management

Discharge Management

Patient Portal

Bed Management

Patient Tracking

Referral Management

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Ease of Data Integration

Breadth of Features

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement