Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

8.9 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Lisa K.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Love it - easy to use and great results

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Customer Service

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Analytics and research

What recommendations would you give to someone considering this product?

AI features

Pros

  • Unique Features
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Alberto D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

A Reliable and Time-Saving Tool

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite stands out due to its comprehensive set of features, including detailed analytics and robust scheduling capabilities, which make managing multiple social media accounts more efficient compared to other tools like Buffer.

What is your favorite aspect of this product?

My favorite aspect is the scheduling feature, which allows me to plan and automate posts for weekends, ensuring a consistent online presence without manual intervention.

What do you dislike most about this product?

There's little to dislike about Hootsuite, but if I had to mention something, it would be the learning curve for new users. It might take some time to explore and fully utilize all the features available.

What recommendations would you give to someone considering this product?

I would highly recommend Hootsuite to anyone looking for a reliable and efficient social media management tool. It’s particularly valuable for those who need to manage multiple accounts and require detailed analytics to optimize their social media strategy.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Gabriel S.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Cost-effective and useful introductory CMS tool

Likeliness to Recommend

5 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It's cheap, efficient, especially for SMBs and smaller brands, and easy to set up and utilize across various platforms. Intuitive to use. Monitoring is excellent though analysis lacks.

What is your favorite aspect of this product?

How cost-effective, easy, and intuitive it is to set up for basic content management systems.

What do you dislike most about this product?

I find the lack of high quality content and sentiment analysis alongside deeper insights the qualities I dislike most.

What recommendations would you give to someone considering this product?

If you're looking for a cheaper, easy to use and effective CMS tool for managing both outgoing or incoming social efforts as well as monitoring mentions, this is an excellent starter tool.

Pros

  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Saves Time

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