What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Avilash B.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2024
"Great for Social Management, Limited Analytics
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite Enterprise excels with unlimited post scheduling, custom analytics, competitive benchmarking, a unified social inbox, team roles and permissions, streamlined approval workflows, and single sign-on. It's a robust tool for large organizations aiming to enhance social media management.
What is your favorite aspect of this product?
I love how it combines multiple social media management tools into one platform. The ability to seamlessly switch between different social accounts, schedule posts, and get analytics all in one place makes it incredibly efficient. It’s a real time-saver and keeps everything organized.
What do you dislike most about this product?
Nothin as such, only thing i dislike will the increasing rate although increasing it for a couple of months now due to its amazing features.
What recommendations would you give to someone considering this product?
First, assess your specific needs and see how Hootsuite's features align with them. Take advantage of the trial period to explore its capabilities. That's it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Ava T.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2024
The social media management platform of choice.
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Effective social media platform monitoring is a huge reason why we use Hootsuite. In my view, Hootsuite provides my team with what we need to monitor sentiments around our brand across social media platforms and identify leading trends and conversations on these platforms, as they relate to our products and services. The ability to do the above is of great importance to my team, in order for us to be able to make data backed decisions as it relates to marketing approach and customer engagement strategies we employ across social media platforms, where-in we have got a presence.
What is your favorite aspect of this product?
Hootsuite's Owlwriter AI ( artificial intelligence ) is a very important part of my experience with Hootsuite, especially as it relates to content creation and ideation. From helping to quickly generate captions for contents to even using it to outrightly generate content ideas from scratch or utilizing it as an effective copyeditor, Owlwriter enables I and my team to get the best out of Hootsuite , while helping my team to save important human effort and time.
What do you dislike most about this product?
There are always discrepancies in the analytical data presented about our activities on Facebook and Instagram ( Meta products ) and what Hootsuite shows us on the dashboard. Although the fault for this lapse has a lot to do with Meta's restriction on third party apps. access to data, I will however love a situation where Hootsuite indicates the areas where there are differences in data values on the real time datasheets presented to users.
What recommendations would you give to someone considering this product?
Asides the issues around lags in post scheduling and discrepancies with activity analytics for Meta platforms, I think Hootsuite does a very good job in every other aspect of my social media management experience using it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
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Shashank S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Features & Customization Never Disappoints
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Hootsuite Social Media Management Enterprise sets itself apart with its comprehensive feature set and scalability, making it ideal for large organizations. It offers advanced analytics, robust reporting, and extensive integrations with other business tools.
What is your favorite aspect of this product?
My favorite aspect of Hootsuite Social Media Management Enterprise is its advanced analytics and reporting capabilities. They provide deep insights into campaign performance and audience engagement, which are crucial for making data-driven decisions.
What do you dislike most about this product?
What I dislike most about Hootsuite Social Media Management Enterprise is the steep learning curve. While it offers a wealth of features, navigating the platform can be overwhelming, especially for new users.
What recommendations would you give to someone considering this product?
If you’re considering Hootsuite Social Media Management Enterprise, take full advantage of the free trial to familiarize yourself with its extensive features. Ensure you have a clear understanding of your social media strategy and how Hootsuite can support it.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
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