greytHR Customer Reviews 2026 | Workforce Management

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greytHR

Composite Score

7.8 /10

CX Score

8.2 /10

22 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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Awards & Recognition

greytHR won the following awards in the Workforce Management - Midmarket category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2 Top Rated Capabilities

2 Top Rated Features

2025

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2025

1 Top Rated Capabilities

1 Top Rated Features

2024

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Enables Productivity
Trustworthy
Inspires Innovation

Feature Ratings

Average 85

Attendance Management and Policies

Time Capture

Workforce Dashboards and Reporting

Workforce Scheduling

Staffing

Workforce Planning and Forecasting

Time Capture Physical

Absence Management

Shift Management

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Average 78

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Also Featured in...

Payroll

Score 8.1

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greytHR Reviews

Roopesh Kumar P.

Role: Finance
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Best scalable payroll system for Non-profits

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

The platform provides an amazing scalable solution for small non-profits and at a very attractive price

What is your favorite aspect of this product?

The compliance management system is amazing on the platform

What do you dislike most about this product?

Not very mobile friendly features like we cannot upload reimbursements on the go on GreyTHR

What recommendations would you give to someone considering this product?

If you are looking for a simple intuitive payroll management software at an amazing price then GreyTHR is the one to go to

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Eram F.

Role: Human Resources
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Team provides training session for each module.

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

Has very supportive client support team.

What is your favorite aspect of this product?

It is accessible on the mobile phone as well.

What do you dislike most about this product?

Nothing such

What recommendations would you give to someone considering this product?

Has training sessions which helps new user admin to get acquainted with the software

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

jitendra s.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

User friendly, Easy to use, fantastic product

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

Service delivery, Vedios are available for any kindly of query. And quick response graythr team

What is your favorite aspect of this product?

Easy to customize as per requirement

What do you dislike most about this product?

This is suggestion if one RM assigned for the client then it is more easy to resolve the query.. anyway ticket facility is very awesome and get query resolve on immediate basis

What recommendations would you give to someone considering this product?

Onboarding ,Time management and HR Payroll Module since we are using these

Pros

Efficient Service
Effective Service
Inspires Innovation
Client Friendly Policies

Cons

Less Respectful

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Payroll

greytHR Reviews

Roopesh Kumar P.

Best scalable payroll system for Non-profits

Likeliness to Recommend

Pros

Eram F.

Team provides training session for each module.

Likeliness to Recommend

Pros

jitendra s.

User friendly, Easy to use, fantastic product

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Attendance Management and Policies

Time Capture

Workforce Dashboards and Reporting

Workforce Scheduling

Staffing

Workforce Planning and Forecasting

Time Capture Physical

Absence Management

Shift Management

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Vendor Support