greytHR Customer Reviews 2026 | Workforce Management

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greytHR

Composite Score

7.8 /10

CX Score

8.2 /10

23 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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Awards & Recognition

greytHR won the following awards in the Workforce Management - Midmarket category

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Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2026

2 Top Rated Capabilities

2 Top Rated Features

2025

Strategy and Innovation
Contract Negotiation
Conflict Resolution

2025

1 Top Rated Capabilities

1 Top Rated Features

2024

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

0% Negative

8% Neutral

92% Positive

Pros

Helps Innovate
Enables Productivity
Trustworthy
Inspires Innovation

Feature Ratings

Average 85

Attendance Management and Policies

Time Capture

Workforce Dashboards and Reporting

Workforce Scheduling

Staffing

Workforce Planning and Forecasting

Time Capture Physical

Absence Management

Shift Management

Labor Costing and Splitting

Rate Policies

Vendor Capability Ratings

Average 79

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Ease of Implementation

Quality of Features

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

Also Featured in...

Payroll

Score 8.1

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greytHR Reviews

Shivani T.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Reliable HRMS system,

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

This is a strong HRMS platform that provides employee self-service. We can manage our own account leaves and leave applications Hierarchy is defined clearly and is easy to use. Perfectly hhelpsin submitting documentation and calculation of the taxes under the new regime and the old regime.

What is your favorite aspect of this product?

This is a cost-effective tool from an operational and business standpoint. It reliably handles the payroll, ESL, and FP&F contributions for employees by keeping the process simple and error-free.

What do you dislike most about this product?

It has fewer features related to the performance management of employees, and the mobile app is very slow and sometimes feels complex to use.

What recommendations would you give to someone considering this product?

Any organisation that is mainly focused on the payroll and compliance, then this is the best software and application that they can have.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

VETRI SELVAN E.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2025

My experiance about graythr

Likeliness to Recommend

8 /10

What differentiates greytHR from other similar products?

It has high secure

What is your favorite aspect of this product?

salary analytics, pie chart

What do you dislike most about this product?

nothing as of now

What recommendations would you give to someone considering this product?

it's easy to migrate from others

Pros

Helps Innovate
Continually Improving Product
Effective Service
Inspires Innovation

Saachi D.

Role: Human Resources
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Average features, can do better

Likeliness to Recommend

7 /10

What differentiates greytHR from other similar products?

greytHR is not really a very unique product. In my opinion, there are better products in the market.

What is your favorite aspect of this product?

I would the payroll and tax related features are really advanced in this. Other than that I don’t see any worth mentioning aspect.

What do you dislike most about this product?

The biggest downside related to employee management. You cannot keep track records of intern to FTE conversions or rehires.

What recommendations would you give to someone considering this product?

Please do your research relation to cost and the need of your business. If you need an all-in-one product, greytHR is not the one.

Pros

Enables Productivity
Unique Features
Inspires Innovation
Client Friendly Policies

Cons

Less Reliable
Less Caring
Security Frustrates

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Payroll

greytHR Reviews

Shivani T.

Reliable HRMS system,

Likeliness to Recommend

Pros

VETRI SELVAN E.

My experiance about graythr

Likeliness to Recommend

Pros

Saachi D.

Average features, can do better

Likeliness to Recommend

Pros

Cons

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Feature Ratings

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