greytHR Customer Reviews 2026 | Payroll

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greytHR

Composite Score

8.1 /10

CX Score

8.5 /10

48 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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Awards & Recognition

greytHR won the following awards in the Payroll category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2025

0 Top Rated Capabilities

1 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

1 Top Rated Capabilities

1 Top Rated Features

2023

greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

2% Negative

5% Neutral

93% Positive

Pros

Saves Time
Transparent
Enables Productivity
Trustworthy

Feature Ratings

Average 81

Time and Attendance

Compensation Management

Vacation and Leave Management

HR Systems Interface

Direct Deposit

Tax Form Preparation

Third Party System Integration

Benefits Calculation

Taxation Deduction

Retirement Plan Tracking

Payroll Administration

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Vendor Support

Also Featured in...

Workforce Management - Midmarket

Score 8.1

View greytHR in this category (opens in a new tab)

greytHR Reviews

Eram F.

Role: Human Resources
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Team provides training session for each module.

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

Has very supportive client support team.

What is your favorite aspect of this product?

It is accessible on the mobile phone as well.

What do you dislike most about this product?

Nothing such

What recommendations would you give to someone considering this product?

Has training sessions which helps new user admin to get acquainted with the software

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

jitendra s.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

User friendly, Easy to use, fantastic product

Likeliness to Recommend

9 /10

What differentiates greytHR from other similar products?

Service delivery, Vedios are available for any kindly of query. And quick response graythr team

What is your favorite aspect of this product?

Easy to customize as per requirement

What do you dislike most about this product?

This is suggestion if one RM assigned for the client then it is more easy to resolve the query.. anyway ticket facility is very awesome and get query resolve on immediate basis

What recommendations would you give to someone considering this product?

Onboarding ,Time management and HR Payroll Module since we are using these

Pros

Efficient Service
Effective Service
Inspires Innovation
Client Friendly Policies

Cons

Less Respectful

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

Awards & Recognition

greytHR Ratings

88 Likeliness to Recommend

93 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Time and Attendance Track employee clock-in/clock-out, work schedules, overtime, and attendance with configurable alert mechanisms.

Compensation Management Manage compensation design, salary bands, salaried and hourly structures, and bonus and variable compensation plans.

Vacation and Leave Management Administer leave accrual policies, entitlement balances, leave request and approval workflows, and carryover rules.

HR Systems Interface Interface with the organization's HR system to synchronize employee records, job data, and organizational changes.

Direct Deposit Calculate and manage employee benefit deductions including health, dental, vision, life insurance, and voluntary benefits.

Tax Form Preparation Generate and file employee tax forms (e.g., W-2, 1099, T4) for applicable federal, state/provincial, and local jurisdictions.

Third Party System Integration Connect with third-party systems such as ERP, benefits providers, time tracking, and other business applications via APIs or connectors.

Benefits Calculation Calculate and manage employee benefit deductions including health, dental, vision, life insurance, and voluntary benefits.

Taxation Deduction Calculate and deduct federal, state/provincial, and local taxes based on jurisdiction-specific rules and employee elections.

Retirement Plan Tracking Manage employee retirement plan enrollments, contribution calculations, employer matching, and tax implications.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Workforce Management - Midmarket

greytHR Reviews

Eram F.

Team provides training session for each module.

Likeliness to Recommend

Pros

jitendra s.

User friendly, Easy to use, fantastic product

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Time and Attendance

Compensation Management

Vacation and Leave Management

HR Systems Interface

Direct Deposit

Tax Form Preparation

Third Party System Integration

Benefits Calculation

Taxation Deduction

Retirement Plan Tracking

Payroll Administration

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Quality of Features

Breadth of Features

Usability and Intuitiveness

Vendor Support