GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Sam C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Real Time Meeting Platform

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This is a tool that we are using as internal conferencing tool that allows us to hold meetings with employees across all departments especially those working remotely.

What is your favorite aspect of this product?

It is a scalable tool with lots of features. It meets all tge security requirements given that it has full control over the devices of the connected participants.

What do you dislike most about this product?

The UI interface is not one of the best.

What recommendations would you give to someone considering this product?

This is a webinar product well suited for a large audience. It is reliable, secure and easy to use.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Alejandra P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Gotomeeting: the best in software

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It works aptly on most devices with an internet connection, likewise on any operating procedure the user can imagine. Gotomeeting has been a useful process for syndicating colleagues in conversations on topics that need a team perspective. The drawbacks of dashboarding are mostly solved with this application. Conference calls, video conferencing and conferencing can be conducted from mobile devices.

What is your favorite aspect of this product?

The scope of having meetings remotely is amazing, especially in the covid-19 era, giving the unwinding of learning, the room to retain large groups and the spaciousness of recording meetings. The overall experience and impact of Gotomeeting is pleasant and helps favor our means of communication, enabling better enablement of tasks and also deciphering what transpired last week.

What do you dislike most about this product?

Sometimes, the program freezes. This happens with all meeting software; on rare occasions, there is an occasional audio deprecation, it is a bit clunky in representation with similar software, doesn't seem to have as much finesse, less flexibility to set up the screen and see all users. Some customers have more trouble splicing audio and video on this platform than others.

What recommendations would you give to someone considering this product?

Gotomeeting makes it optional by connecting us from any scope in a working way as if we were at the same point, the surge of labor is increasing and group decisions, increasing productivity and growth to move forward day by day and have great results for the future. You can share documents at the ideal time to be able to structure the pressing material for training during the meeting.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Caring

Mohammad I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Affordable but less fluidity and flexibility

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It is better from some other vendors, even I will prefer it over zoom, but cisco webex and microsoft teams are much better than this.

What is your favorite aspect of this product?

Its features availability at that affordable cost.

What do you dislike most about this product?

Appearing the notch again again

What recommendations would you give to someone considering this product?

Please work to improve the maneuvering of the notch.

Pros

  • Performance Enhancing
  • Saves Time
  • Caring
  • Client's Interest First

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