GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Saves Time
  • Helps Innovate
  • Reliable

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Application Share

84

Virtual Whiteboard

83

Vendor Capability Ratings

Average 84

Quality of Features

85

Ease of Implementation

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

84

Vendor Support

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Availability and Quality of Training

83

GoTo Meeting Reviews

Charlie G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting may be more robust, but other similar products also serve the same purpose.

What is your favorite aspect of this product?

Easy to use and user friendly

What do you dislike most about this product?

There is nothing that I dislike about this product.

What recommendations would you give to someone considering this product?

A good option to use for your company meetings when in person is not possible.

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Aman K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Trail Version is great

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

In comparison to other products, GoToMeeting has a reputation for having excellent security and privacy.

What is your favorite aspect of this product?

1.) Very user-friendly with a great user interface. 2.) The audio setup is excellent. 3.) Very cost-effective in character. 4.) The video recording quality is excellent.

What do you dislike most about this product?

1.) A brief internet outage may cause the video's quality to suddenly decline. 2. There aren't a lot of chat options. 3.) A lot of bandwidth is required

What recommendations would you give to someone considering this product?

If you are going for a trial versions then you can only meet with maximum 26 peoples at a time including you. If you want to increase the number of folks then take the goto webinar .

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Prashil W.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Disappointing Interface

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

it is a little difficult product to get used to, you can manage your meetings with Gotomeeting.

What is your favorite aspect of this product?

Web application is better than the mobile platform applications.

What do you dislike most about this product?

Mobile platform application is horrible with lot of bugs

What recommendations would you give to someone considering this product?

You can consider GoToMeeting if you have limited requirement and limited integration with third party vendors.

Pros

  • Efficient Service
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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