GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Application Share

84

Virtual Whiteboard

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Damian R.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Communicate easily and simply

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now I can work remotely, Gotomeeting has allowed me to schedule meetings, from the comfort of my home, this tool has served me effectively, since it has allowed me to have better communication, organization and carry out my work from anywhere and from any web or mobile device.

What is your favorite aspect of this product?

Over time due to the covid 19 pandemic, Gotomeeting has been a fundamental tool to make conferences, video calls and voice calls with my work team and potential clients, and all this is because here we have worked remotely for a situation beyond our control. But Gotomeeting has made this way of working much more efficient, productive and dynamic, thanks to this tool I have been able to create my online meetings no matter where I am or the mobile device, because I can use Android, iOS or a web device .

What do you dislike most about this product?

In general, Gotomeeting is an excellent work tool, it has an excellent function to create online meetings, webinars, conferences and voice calls, and all this can be done remotely from the comfort of your home, it is undoubtedly an excellent tool for communication with your work team. This has meant that there is nothing in particular that I do not like about Gotomeeting.

What recommendations would you give to someone considering this product?

If you are looking for an easy and simple tool to communicate remotely, Gotomeeting is the ideal tool for you, you can carry out your online meetings, your virtual classes and conferences easily and simply and it has excellent audio and video quality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

STEVEN R.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

HARD TO USE AND VERY EXPENSIVE

Likeliness to Recommend

4 /10

What differentiates GoTo Meeting from other similar products?

THE DIFFERENCE BETWEEN GOTOMEETING AND OTHER PRODUCTS IS THE PRICE AND HOW TO USE IT.

What is your favorite aspect of this product?

I DON'T HAVE A FAVORITE ASPECT OF THIS PRODUCT BECAUSE I WAS TOTALLY DISAPPOINTED ABOUT THE PRICE AND ABOUT THE USE OF THE PRODUCT.

What do you dislike most about this product?

EVERYTHING MOSTLY THE PRICE OF THE PRODUCT

What recommendations would you give to someone considering this product?

I WOULD NOT RECOMMEND THIS TO ANYONE.

Pros

  • Saves Time
  • Efficient Service
  • Over Delivered

Cons

  • Vendor Friendly Policies
  • Slower Product Innovation
  • Leverages Incumbent Status

Andrea G.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best audio and video quality

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Adding and removing participants and the ability to manage attendee access. Making calls from any device when out of the office

What is your favorite aspect of this product?

Sharing recordings links with people within and outside the organization. Personalized statistics for participants attentiveness and talk time for product analytics.

What do you dislike most about this product?

Meeting recordings are deleted after one year from the vendor's cloud

What recommendations would you give to someone considering this product?

The solution is available on all devices and on top of chat, audio and video conferencing, it also provides meeting recording, drawing options and presenter switching for collaboration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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