GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Application Share

84

Virtual Whiteboard

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

John D.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent features and implementation

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting has really been one of the best communication tools that I have been able to use, it has excellent functionalities and implementations, such as live chat, chat and messaging, task scheduling, monitoring the progress of tasks, it also allows you to transfer files, and screen sharing, with Gotomeeting you can make your video conferences and create third-party integrations, it has an excellent branches of implementations such as Windows, Mac, Linux, Android or iOS.

What is your favorite aspect of this product?

Gotomeeting serves as a tool to communicate remotely due to the conditions we are going through due to covid-19 Gotomeeting has been the best tool to hold your meetings, schedule them and be able to attend them, in an orderly and calm way, Gotomeeting It is a tool to communicate effectively. This is a platform that is based on the web and can also be used on the desktop, it is incredible how easily you can create and schedule a meeting, and then access it, it has a very intuitive interface. Gotomeeting is simply a very well organized tool since your online meetings can be done in an easy and simple way.

What do you dislike most about this product?

There is nothing that I dislike about this tool, because I can carry out online meetings, webinars, conferences and share screen, in order to have a better communication without any doubt, Gotomeeting is an excellent platform with the best prices and due to all the features that it offers the price is low unlike other options on the market.

What recommendations would you give to someone considering this product?

If you are looking for quality of functions, excellent implementations, with fair prices, Gotomeeting is the ideal tool for you, because it is a very easy to use and very pleasant tool.

Pros

  • Enables Productivity
  • Efficient Service
  • Caring
  • Client Friendly Policies

Alessandro F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Extraordinary provider of conference services

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting offers continuous 24 hours of video calling that other software does not offer.

What is your favorite aspect of this product?

Of the best conference calling services; GoToMeeting. This excellent software provides all the necessary tools to carry out business meetings, be in contact with clients, family and friends successfully. Calls, high-quality videoconferences, online screen sharing, allows all users to witness in real time, that way everyone can collaborate, brainstorming, improving communication when sharing images, presentations or slides. Users do not need to download the software to the mobile or desktop to be able to access the shared screen use, since it offers this tool from any chrome web browser, from an iPad, iPhone or PC.

What do you dislike most about this product?

There is nothing to dislike about GoToMeeting, it has excellent performance.

What recommendations would you give to someone considering this product?

It proposes solutions to organize small, medium and large conferences, with plans accessible from $ 12 per month. They present several functions beyond the basic ones. Even the basic plan offers unlimited calls for up to 150 users. You can be organizing meetings from an office room or while on the go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vanessa C.

  • Role: Vendor Management
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Quality videoconferencing.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Compared to other software, this one has better video definition, without consuming a lot of bandwidth, is stable with the internet connection and is reliable. Add-ons can be easily installed, extending the functions and making it more fluid and comfortable to use. Security in every meeting. Competitive plans and prices. Active and helpful user community. It is a solid tool to establish more professional and secure working relationships and remote communication with clients and colleagues.

What is your favorite aspect of this product?

The best thing is that we can meet to work from anywhere, with our cell phones or laptops, any device... Among its features; the integration function with my calendar makes the scheduling process faster, it is very useful. Guests can join meetings easily by simply opening their web browser and entering the page where they will provide the meeting ID, they are not forced to download the application. We connect instantly, it is a secure and effective communication solution. GoToMeeting also provides good user support with guides and tutorials for configuration and everything else you need.

What do you dislike most about this product?

Recording sessions consumes a lot of system resources. I would also like to see improved activity tracking, it lacks that.

What recommendations would you give to someone considering this product?

Gotomeeting has a free trial and you don't have to give your credit card information, so you can try it without any commitment, that's how we started and then we stayed because we saw it was worth it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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