GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Ismail D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Schedule meetings online

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is conducive to the company and the work teams, it allows to have a complete observance of the work team participants, it confers the sharing of documents and relevant information instantly, it is celebrated to work meetings with significant numbers up to 250 members.

What is your favorite aspect of this product?

I like GoToMeeting allows you to plan meetings instantly through Microsoft Office, and emails, it is agile to emit recordings of meetings after they have finished, it is equipped with an integrated audio system making possible the voice signal over the Internet since it uses the IP registration, it has an OpenVoice number to make it easy and operate free conferences, it is great for customizing virtual conference spaces, it allows obtaining a fixed individual URL to hold meetings, it facilitates the realization of HD Faces Videoconferences, it is efficient to divide even 25 transmissions video at every meeting.

What do you dislike most about this product?

With GoToMeeting, sometimes it has happened that a meeting has temporarily stopped its development or continuity, but analyzing the environment is a matter of the place and the qualities of connection to the network is not something that depends on it.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting, it is simple to use, the audio interactions between participants are automated, the subscription fees are low, the work is made lighter due to the quality of image resolution cooperating in this sense, the experience of the work with the participation in contributions and ideas in a clear and timely manner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Male S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Powerful HD video conferencing

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a pioneer in terms of its sound recording, treatment, transmission and reproduction system, it is splendid, audio interactions are automated, relationships and information exchange between colleagues and clients remain active from anywhere to reduce travel costs compared to assistance, help and collaboration have been kept at the top since the resolution of images is unique, facilitating harmony and excellent work environments between work teams and clients.

What is your favorite aspect of this product?

I like GoToMeeting because it allows you to quickly start and plan a meeting from email, and through the calendar, it is available through desks, mobile tools or in room rooms and useful for working with web audio with telephone input to work HD videoconferences. 25 ways of video per conference, to be up to date and without worries the Call me virtue for free dialing, useful for exchanging screens and files useful in meetings between teams and clients.

What do you dislike most about this product?

I can't say that GoToMeeting is causing annoyances, I could say that it has one or other drawbacks when it is starting, which is the same with the competition. So they are issues in terms of: internet connection that is not an absolute problem of the application but of the place where you are located.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for the following reasons: it allows you to create a conference room with work teams and clients with a personalized style, it does not collect extra disbursements for incoming calls, but not without first forgetting that the audio and video quality of the conferences are significant and great business value.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jonathan T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Gets the job done for video conferencing

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting doesn't have a great deal of differentiators. Within the video conferencing market, the programs all seem to be the same from my experience.

What is your favorite aspect of this product?

It was easy to download, not a lot of steps were required

What do you dislike most about this product?

It isn't commonly used so it is more of a task when having external meetings with the people having to download it for the first time. Teams, Zoom and Skype seem to be more popular.

What recommendations would you give to someone considering this product?

Make sure you have a good internet connection or else you will have some issues.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

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