GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Audio Controls

86

Instant Messaging

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Application Share

84

Virtual Whiteboard

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Ease of IT Administration

84

Breadth of Features

84

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Vendor Support

83

Availability and Quality of Training

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Tisha S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Professional solution for online meetings.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Intuitive interface It is not necessary for video call participants to install or download anything on their computers. Better developed and attractive chat tool Quick screen sharing Access from any device. Various calendar options

What is your favorite aspect of this product?

I can organize online events with Gotomeeting, large group calls and webinars run flawlessly, it has been a very helpful tool in my daily work. One aspect that stands out is the ability to integrate with scheduling tools, it makes the process of booking appointments faster and no matter the quantity. I have all the functions at hand, which makes it easy to modify, configure or add during a videoconference, such as dashboard, screen sharing, among others. I like the user interface, it is simple and robust. It is a tool flexible enough for experienced users, and it is also easy to use for beginners.

What do you dislike most about this product?

Sometimes I have connectivity problems related to audio.

What recommendations would you give to someone considering this product?

It is a good option for virtual meetings, it has the necessary tools to collaborate and have a complete video call. I recommend having a stable and fast wifi connection.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Acts with Integrity

Bianca C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Online conferences and webinars.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now I can communicate remotely more easily and simply using a mobile device and connecting from anywhere in the world, it has excellent functions such as videoconferencing, online meetings and sending messages and groups, which is excellent to always keep in touch with your potential clients and with all your employees.

What is your favorite aspect of this product?

With Gotomeeting I can hold online meetings, webinars, take my virtual classes and join conferences, since it allows me to create face-to-face meetings through the web, it has excellent functions and features such as HD video and audio, it also allows you to send messages group or private, when you start a meeting you can access the assistant, chat, microphone and camera settings. It has excellent assistance, allows you to speak with an expert if you have questions to solve, AND they help you resolve any questions, within 24 hours.

What do you dislike most about this product?

There is nothing to dislike about Gotomeeting as it has great features and functions that help you communicate remotely no matter where you are or what device you are using.

What recommendations would you give to someone considering this product?

If you are looking for software that is easy to use, and that is available 24 hours a day, Gotomeeting is the ideal one, it has the best functions and excellent tools such as chat and messaging, and it allows you to make videoconferences with high definition in HD.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Shubham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Reliable meeting Tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Screen sharing and remote control is main reason for me to use GoToMeeting. I love the simplicity and reliability that comes packaged in clean, easy to set up and use software.

What is your favorite aspect of this product?

GoToMeeting was very easy to download and use for me and It works perfectly. Every one of the staff who use it say it what is preferable for meetings.

What do you dislike most about this product?

Sometimes Audio was not very good rest if okay for me and I love using this.

What recommendations would you give to someone considering this product?

The problem of every one in the same space at the same time. We were able to use across many platforms. GoToMeetings allows the staff to participate when they are on the move and busy.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Client Friendly Policies

Most Popular GoTo Meeting Comparisons