Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Jyoti S.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

"Google Meet Review"

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Addition of phone number option for each meeting easier for us to deploy Google Meet in the organization rather than any other software. The screen-share feature is better than any other software.

What is your favorite aspect of this product?

Screenshare Feature other features including sharing files are also very easy Video Quality is clear and also the ease of use

What do you dislike most about this product?

Noise cancellation could be improved. Private chat should be made available

What recommendations would you give to someone considering this product?

I will firmly suggest a Google Meet if you want to connect all the members online. The user interface of Google Meet is extremely straightforward anyone can join with few clicks. We can create future meetings and invite people to notify them about a meeting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tapiwa P.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and well integrated

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet has a good interface with proper helping information

What is your favorite aspect of this product?

the ability to add phone numbers during a meeting.

What do you dislike most about this product?

Can't figure out the recording meeting feature still.

What recommendations would you give to someone considering this product?

Excellent and easy use software which we highly recommend

Pros

  • Unique Features
  • Saves Time
  • Security Protects
  • Helps Innovate

Andres Felipe R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

videoconferencing with advanced features

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is not only a tool for video conferencing, it is part of an ecosystem that integrates the other applications of the Workspace Suite which provides the breadth of functions that allow work from the community of any device connected to the Internet which previously were performed physically in offices, its portfolio allows parallel in the video conference to do tasks such as writing files, share graphics, real-time editing of the same, share ideas on the whiteboard; this makes it different from the others.

What is your favorite aspect of this product?

Within the utility that we give to the product in our company we have the trainings or formations in the different adjustments that are made within the company and more specifically in the current business unit, sometimes when inviting foreign personnel is of great help the closed caption function which is perceived to execute its function very well and allows the members to achieve the understanding of the message provided by the guests at the conference.

What do you dislike most about this product?

It would be very appropriate to be able to hide or adjust the size of the shared screen or in some cases when the conference has many participants to reduce a little the size of the space for the chat, it is perceived an inadequate and uncomfortable distribution to the visualization.

What recommendations would you give to someone considering this product?

Google Meet is an impressive tool that provides a lot of useful communication in the current era, it provides the facility to create conferences and distribute the connection link by its integration with Google Calendar which delivers notifications to the recipients who in turn access directly through the link shown, this is versatility and is what is currently sought, a reliable, efficient and versatile tool.

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Acts with Integrity
  • Helps Innovate

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