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Google

Google Meet

Composite Score

8.9 /10

CX Score

9.2 /10

2618 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Google Meet Reviews

Chris C.

Role: Sales Marketing
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

A easy to use and intuitive comms solution

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Integration with other G services like google calendar is great. Getting up to 100 people on a call with respectable stability is also impressive. Subtitles are also the best I've seen on a video conferencing software.

What is your favorite aspect of this product?

The interface is intuitive and easy to use

What do you dislike most about this product?

Only displays up to 16 participants in tile view at one time. Compare it with Zoom, which displays 49 participants, making it a more suitable option for big meetings.

What recommendations would you give to someone considering this product?

Link up with Google Jamboard for the whiteboard function, something meets could benefit from built in.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Muhammad Khalid S.

Role: Consultant
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Easy to use, easy to open with low price

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is really easy to use by following few steps.

What is your favorite aspect of this product?

Clear video and audio call.

What do you dislike most about this product?

i don't have to say anything about dislikes.

What recommendations would you give to someone considering this product?

Strongly advise to use this product as we all know google maintain and update their product always.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sanjiv S.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Not the best, could be better.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google Meet as I said is great informally. But for formal interactions, it wouldn't be my first pick.

What is your favorite aspect of this product?

I absolutely like how smooth it is to use it. It also quickly accesses your Google contacts and tells you who uses it, which is neat.

What do you dislike most about this product?

Not many people use it, and the ones that use it have to download it just for you. Most people use Zoom or MS Teams and it's a bit annoying!

What recommendations would you give to someone considering this product?

Depending on your usage, this might be great or just mediocre for you... Choose wisely.

Pros

Reliable
Performance Enhancing
Effective Service
Saves Time

Cons

Charges for Enhancements

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Google Meet Ratings

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Meet Reviews

Chris C.

A easy to use and intuitive comms solution

Likeliness to Recommend

Pros

Muhammad Khalid S.

Easy to use, easy to open with low price

Likeliness to Recommend

Pros

Sanjiv S.

Not the best, could be better.

Likeliness to Recommend

Pros

Cons

Most Popular Google Meet Comparisons

Zoom Workplace

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support