Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Manvir S.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

The most easy to use video conferencing tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is most accessible. No need to download any files or software. Simply login into the gmail and can get into Meet directly via phone or via laptop. Moreover it is already able to sync with calendar.

What is your favorite aspect of this product?

It comes from a trusted brand Google. Moreover, guests do not have to download the application either to join the meeting. It is easily worked upon with our clients and internal office. Also, Google Sheets and Docs have direct button to start Meet.

What do you dislike most about this product?

The only thing that can be better is the visual experience of a group call.

What recommendations would you give to someone considering this product?

The most trusted video conferencing app. A must and go to for every business person.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ashish S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Great for one-on-one as well as group calls

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

To maintain in-depth and frequent communication, we use Google Meet because the conversation is stable and flexible.

What is your favorite aspect of this product?

Love the ability to switch different screen views and all the settings you can choose.

What do you dislike most about this product?

The placement of key tabs is not very user intuitive.

What recommendations would you give to someone considering this product?

I suggest it for all those interested in implementing an internal communication system with their employees; it is good, it works quickly, and it is very decisive to address critical issues. Google Meet delivers.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

sanjeev c.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Its easy to meet with Google Meet

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

With no installation required, it covers almost all the basic features we need to have a smooth and successful meeting.

What is your favorite aspect of this product?

Google Meet stands out among other similar products in many ways, but the one way it particularly outshines all of them is the unlimited time period. Breakout room, polls, and Q&A options are an added advantage.

What do you dislike most about this product?

I found setting up the meeting less intuitive than other similar apps

What recommendations would you give to someone considering this product?

It is a very good tool for quick meetings and presentations. I feel it's best suited whenever you are in hangouts chat and want to have a quick meeting.

Pros

  • Reliable
  • Inspires Innovation
  • Acts with Integrity
  • Includes Product Enhancements

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