Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Kevin S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Solid features and easy to use

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is a product of Google

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Not as commonly used as zoom in my experience

What recommendations would you give to someone considering this product?

Watch youtube tutorials!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Vatsal G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

My Go-To Virtual Meeting Solution

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is deeply integrated with Google Workspace tools like Gmail, Google Calendar, Google Drive, and more. This integration allows for easy scheduling and joining of meetings directly from Google Calendar and seamless collaboration using Google Docs, Sheets, and Slides. Additionally, Unlike some competitors that require specialized software to join meetings, Google Meet is accessible directly through web browsers without the need for any additional downloads or installations. This accessibility makes it convenient for participants to join meetings quickly, even if they don't have the Google Meet app installed.

What is your favorite aspect of this product?

Google Meet has been an absolute lifesaver, especially during these times of remote work and virtual connections. Its seamless integration with Google Workspace has made organizing and attending virtual meetings a breeze. The simplicity of scheduling meetings and sending out invites directly from my Google Calendar has saved me a ton of time and hassle. The video and audio quality are generally excellent, ensuring clear communication and minimal disruptions during important discussions. The real-time collaboration features, such as screen sharing and live chat, have been incredibly useful for working on projects with others in diff locations.

What do you dislike most about this product?

Occasionally, I've experienced minor glitches, such as audio or video lag, which can be a bit frustrating, especially during critical meetings. Moreover, some additional features that are available in other video conferencing platforms seem to be missing in Google Meet. For instance, I would appreciate more advanced virtual backgrounds or interactive meeting tools to make the experience even more engaging. These are relatively small issues, but addressing them would make Google Meet an even more robust virtual meeting solution.

What recommendations would you give to someone considering this product?

If you are new to Google Workspace, take some time to explore its various tools and features, such as Google Calendar, Google Drive, and Google Docs. Understanding how these tools integrate with Google Meet will enhance your overall productivity and collaboration experience. Also, During meetings, take advantage of Google Meet's collaboration features. Share your screen to showcase presentations, collaborate on documents in real-time using Google Docs, Sheets, or Slides, and use the live chat for quick exchanges during the meeting.

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Under Delivered
  • Charges for Enhancements

Kashish P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Google Meet - A great web conferencing platform.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is an excellent web conferencing and video conferencing platform. It has a great set of features, one can conduct online meetings, conferences, presentations, webinars, interviews and more using Google Meet. It has the capacity to record sessions and the same recording can be played again for future reference.

What is your favorite aspect of this product?

Google Meet allows you to share data in realtime when the session is on. It allows you to chat with each other, share links and documents very easily. The sessions formed are very secure as the sessions are encrypted. The platform allows you to share the screen, this helps in resolving issues remotely.

What do you dislike most about this product?

The platform is very useful and there are no disadvantages. Being a Google product, the product is stable, robust and reliable. One can connect to the Google Meet Meetings easily just by clicking on the joining link. The participants can communicate with each other on the common platform or they can communicate in private too using the Google Meet features. It also allows you to create virtual rooms inside the meeting.

What recommendations would you give to someone considering this product?

I would recommend others to use Google Meet.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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