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Google

Google Meet

Composite Score

8.9 /10

CX Score

9.2 /10

2616 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Google Meet Reviews

Vidhish P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Efficient video conferencing software

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

There is no limit to the number of participants or the length of the meeting in Google Meet. It offers a good user experience and a good interface.

What is your favorite aspect of this product?

It is convenient to create meetings and add guests in Google Meet as it integrates with Google Calendar, Google Drive, and Gmail. There is no time limit to which a meeting can be scheduled. There are a lot of options given to the participants and the host of the meeting for interacting with each other. Various plugins and Chrome extensions can be installed and integrated with Google Meet to make it more efficient.

What do you dislike most about this product?

Not all the features present in the desktop application of Google Meet are added to the mobile application. The recording of the meeting takes up a lot of storage in Google Drive. Multiple screen sharing is not possible in Google Meet.

What recommendations would you give to someone considering this product?

If the organization is using Gmail for its workspace, then I would definitely recommend using Google Meet for virtual meetings and conferencing.

Pros

Unique Features
Efficient Service
Inspires Innovation
Saves Time

Mukesh K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Google Meet: Seamless, Simple, Superb

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet, a product of Google's G Suite, offers seamless integration with other Google services, high-quality video conferencing, and advanced security features inherent to Google's infrastructure. Its user-friendly interface and reliable performance cater to both businesses and individual users, making virtual collaboration effortless.

What is your favorite aspect of this product?

Google Meet stands out for its seamless integration with other Google services, user-friendly interface, and high-quality video conferencing capabilities. Its accessibility across multiple devices and platforms makes virtual collaboration straightforward and efficient for users worldwide.

What do you dislike most about this product?

Some common critiques of Google Meet include occasional connectivity issues, limited features compared to other platforms, and interface nuances that may not be intuitive for all users.

What recommendations would you give to someone considering this product?

Google Meet offers secure, high-quality video conferencing with seamless integration to Google Workspace. Ideal for businesses and educators, it provides easy screen sharing, real-time captions, and compatibility across devices. Before committing, ensure your team's familiarity with the Google ecosystem to maximize its benefits.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ahmet Ekmel K.

Role: C-Level
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Fantastic Helper

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Especially when you're using chrome this tool is absolute must have and eases your calls significantly

What is your favorite aspect of this product?

I like the way you can create instant meeting with very simple and basic links

What do you dislike most about this product?

Chat function, I am using this tool maybe for 10 years but still couldn't figure out my head about where and how to chat

What recommendations would you give to someone considering this product?

I'd definitely recommend to use this tool if they're not using chats a lot while in video conferencing

Pros

Continually Improving Product
Enables Productivity
Unique Features
Effective Service

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Google Meet Ratings

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Meet Reviews

Vidhish P.

Efficient video conferencing software

Likeliness to Recommend

Pros

Mukesh K.

Google Meet: Seamless, Simple, Superb

Likeliness to Recommend

Pros

Ahmet Ekmel K.

Fantastic Helper

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom Workplace

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer Remote

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support