Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Leah E.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Google Meet- A Famous Meeting Platform

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is a tool that is used for online collaboration and communications. It is widely used by organizations and educational institutions. It is an efficient platform that allows virtual communication among its users. The creation of the link is secure. It allows sending messages in groups directly and saves time rather than communicating with each individual separately.

What is your favorite aspect of this product?

It further allows the recording of webinars. Its features are pretty easy to use. There are multiple control options for the users. The option of screen sharing is available which improves the connectivity.

What do you dislike most about this product?

The number of participants is limited. To have a better-quality video requires a higher bandwidth which is not possible in every situation. The interface is not that simple and is unattractive for a common user. Video lags at times, which in turn impacts the video quality.

What recommendations would you give to someone considering this product?

It allows video conferencing with a diverse range of options for the users. This platform is ideal for meetings of large and small numbers of participants.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

raquel l.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

I love this application

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

That with google meet can be conected with email and calendar

What is your favorite aspect of this product?

The productivity that this apps creates

What do you dislike most about this product?

nothing, everything is fine

What recommendations would you give to someone considering this product?

Buy this product, is perfect for meetings, home office

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aarti Sandeep A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Great Video conferencing Platform!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The things that differentiates Google meet from other similar products in the market is the ease of access. Today, almost every individual has a Gmail account which then enables them to use Google meet. I think this is the most convenient way because you don't need to create an account separately unlike the other video/audio conferencing products. Another great thing is the live transcription that allows people from different linguistic backgrounds to communicate easily.

What is your favorite aspect of this product?

My favorite aspect of this product is definitely the affordability! I have been using Google Meet since I was a student, and this being a free product helped me a lot. This will also be beneficial for small organizations and student groups that are on a strict budget. Another feature I like is the option to record the meetings to be viewed at a later point of time. The recording gets saved automatically on the Google Drive, which is yet another product in the Google Suite, So basically, the user does not need to use other third party products, since almost all their requirements get satisfies with the Google Suite.

What do you dislike most about this product?

One things about the Basic version is the time limit. The users working with the basic version, have a time limit of one hour, which might not be sufficient during times when the group wants to have more than an hour long meeting. Other than this, it is a really great product, especially taking into consideration the fact that it is absolutely free!

What recommendations would you give to someone considering this product?

Google Meet is a great product. If you are on a tight budget, I would definitely recommend to go for the basic free version, since it will not cause a strain on your budget while giving you some great features without much hassle. Since it is super easy to use, users do not require any kind of extensive training on the product. If you are a big organization, you can try out the higher versions to get a wider array of features.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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