Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Vivek D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable and User-Friendly Platform for Virtual Me

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself from other video conferencing platforms through its seamless integration with Google Workspace (formerly G Suite), ease of use, and browser-based simplicity—requiring no additional software installations for most users. One of its key advantages is the tight integration with Google Calendar, Gmail, Drive, and Docs, allowing users to schedule, join, or launch meetings directly from within those apps. For example, creating a Calendar event automatically generates a Meet link, and joining a call from Gmail takes just one click.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace, especially Google Calendar and Gmail. Scheduling or joining meetings takes just a click, and the ability to collaborate on Docs or Sheets during a call creates a smooth, unified workflow without needing to switch apps.

What do you dislike most about this product?

What I dislike most about Google Meet is that some advanced features—like breakout rooms, polls, and attendance tracking—are only available in higher-tier Google Workspace plans, limiting functionality for free users or smaller organizations. Additionally, it offers fewer in-meeting collaboration tools compared to platforms like Zoom or Microsoft Teams.

What recommendations would you give to someone considering this product?

Use it with Google Workspace for the best experience—integrations with Calendar, Gmail, and Drive streamline scheduling and collaboration. Check your plan’s feature set—some advanced tools like breakout rooms, live streaming, and attendance tracking are only available in premium tiers. Use a modern browser (like Chrome) to ensure full compatibility and access to the latest Meet features. Enable real-time captions for accessibility and clearer understanding during noisy or multilingual meetings.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Transparent

Mary A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Efficient for Everyday Meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

You can schedule, join, and even record meetings without jumping between tools

What is your favorite aspect of this product?

It’s the simplicity for me!!! Whether you’re hosting or joining a meeting, it just works without stress

What do you dislike most about this product?

It feels a bit too basic at times, you miss features like built-in polls, whiteboards, or file sharing

What recommendations would you give to someone considering this product?

Google Meet is reliable, fast, and easy to manage

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Madeleine A.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Perfect for professional meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

- For me is how seamlessly it works with other Google tools — like Calendar, Gmail, and Docs. - It’s super convenient to hop into a meeting straight from an invite or email, and you don’t need to install anything. - It's clean, easy to use, and perfect for quick meetings without all the extra noise.

What is your favorite aspect of this product?

- Video call quality & audio it is very clear and fast accessible tool - New gemini ai ease of integration makes meets more better and advanced.

What do you dislike most about this product?

Google Meet still feels a bit limited compared to other platforms — like not having advanced collaboration features or more interactive tools built in. Sometimes it just feels too basic when you need to do more than just talk.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Meet, I'd say it's a great choice for simple, quick meetings, especially if you already use other Google tools. It's super easy to set up and join calls, no downloads needed. But if you need more advanced features like whiteboarding, deep collaboration tools, or detailed meeting insights, you might want to pair it with other apps or explore alternatives depending on your workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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